Ratings based on 927 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
We were offered a later check out when we requested to leave our luggage there after check out. Thank you
by A verified traveler
Posted 3 Dec 2024
Parking was not available on site as they only have a small parking place available we were directed a block away which was unexpected.
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 26 Nov 2024
An perfect place to stay if you are wanting to be near the theatre district. Staff and hotel are excellent and the restaurant and bar are a great place to unwind before a show.
Comment from Hotel Management
1 Dec 2024 by The Team at Hotel Grand Chancellor Melbourne, Hotel Management
Dear Cheryl, Thank you for taking the time to provide such wonderful feedback about your recent stay. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon. Kind Regards
by A verified traveler
Posted 26 Nov 2024
From the moment we walked in the hotel we felt welcome. The staff throughout the hotel are excellent, friendly and helpful. The hotel was central for shopping, so many choices for dinning and theatre's to see a show. The rooms were clean, comfy and had all the extras i look for, like face washers , nice bathroom products, good size bar fridge, great pillows, comfortable chairs, nice bed, and a yummy buffet breakfast. Best, this was all at a very good price. Highly reccomend
of theatres in walking distance.
Comment from Hotel Management
26 Nov 2024 by HGC Melbourne Team, Hotel Management
Hi Jason,Your feedback about your recent stay with us was a pleasure to hear about. It is our top priority for our guests to enjoy their stay and we are glad that we made that happen for you. We cannot wait to welcome you back again in the future. Kind RegardsThe Team at Hotel Grand Chancellor Melbourne
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
26 Nov 2024 by HGC Melbourne Team, Hotel Management
Hi Joseph,Thank you for taking the time to provide feedback about your recent stay. We look forward to welcoming you back again soon. Kind RegardsThe Team at Hotel Grand Chancellor Melbourne
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by HGC Melbourne Team, Hotel Management
Hi Hor,Thank you for taking the time to provide feedback about your recent stay. We look forward to welcoming you back again soon. Kind RegardsThe Team at Hotel Grand Chancellor Melbourne
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by HGC Melbourne Team, Hotel Management
Hi Muktar,Thank you for taking the time to provide feedback about your recent stay. We look forward to welcoming you back again soon. Kind RegardsThe Team at Hotel Grand Chancellor Melbourne
by A verified traveler
Posted 21 Nov 2024
Quieter part of town (less foot traffic and no tram/train noises). Handy to theatre, array of dining options. As always Melbourne is very walkable.
Property (Nov 2024) undergoing some fantastic renovations and upgrades that will be brilliant when completed. There is little to no interference from this during your stay.
Comment from Hotel Management
22 Nov 2024 by HGC Team, Hotel Management
Hi Jodi,Thank you for taking the time to provide such wonderful feedback about your recent stay.We thank you for your patience with our lift renovations, these efforts are part of our ongoing commitment to enhance your experience with us. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon. Kind RegardsThe Team at Hotel Grand Chancellor Melbourne
by A verified traveler
Posted 16 Nov 2024
Great staff and service
Comment from Hotel Management
18 Nov 2024 by HGC Team, Hotel Management
Hi Victoria,Your feedback about your recent stay with us was a pleasure to hear about. It is our top priority for our guests to enjoy their stay and we are glad that we made that happen for you. We cannot wait to welcome you back again in the future. Kind RegardsThe Team at Hotel Grand Chancellor Melbourne
