Ratings based on 28 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very comfy and a different experience
Posted 6 Oct 2018 on HotelsIt was amazing to stay in a historic hotel
Recommended
for Everyoneby A verified traveler
Posted 24 Jul 2018 on Wotif
Cheap and simple, which exactly what I was looking for, and perfect for a single night, passing through.
by A verified traveler
Not quite
Posted 20 Jun 2018 on HotelsThe web site is not clear about shared bathroom facilities and they moved me to a smaller room but no reduction in rate.
Recommended
for Everyoneby A verified traveler
Posted 19 Jun 2018 on Wotif
I wanted somewhere that provided single rooms at the right price, I found it.
by A verified traveler from Ferntree Gully
Room Temperature too Hot
Posted 17 Jun 2018It’s central heating for all the rooms so you can’t adjust the temperature. We baked in our room and had to sleep with the window open on a 3C night with a baby in the room. When we asked it if the could turn in down, they said it would impact other guests. My guess is our room would have been at around 28C. We woke up dry and dehydrated.....
The hotel and staff are nice, just a drawback to staying at an older establishment.
by A verified traveler
Quaint, cosy and classic.
Posted 13 Jun 2018 on HotelsThe Healesville Grand Hotel is wonderful for an overnight stay. Our check in was incredibly fast and easy. Our stay was comfortable, warm and simplistic. Our room was cosy and had a small country town charm. The bed was very comfortable and the little wardrobe was thoughtful. The bathrooms were very close by and were well kept and clean. The shower does probably need a new head and yes the plumbing is admittedly a little rusty due to the age of the Hotel. However, all manageable and understandable. This Hotel offers a relaxing getaway at a good price, especially when you're trying to escape the city and all of the overpriced rooms that come with it! If you're looking for a quick and toasty escape for a night or two and don't mind sharing the bathroom, this is the perfect place for you. Oh and having the heart of Healesville on your door step with all of the towns sights in walking distance was just perfect! We will be back!
Recommended
for Everyoneby A verified traveler from 3672
Posted 20 May 2018 on Wotif
This is an elegant Hotel and is very comfortable condiering it's age. The beds are very comfotable and the cleanliness of the rooms and the bathroom was to a high standard. We also ate on the premises and the meal and service was a good standard. Could not ask for a better location.
by A verified traveler from Sydney
Good value, but not the Healesville Hotel
Posted 24 Apr 2018I usually stay at the grand old dame of Healesville, the Healesville Hotel, when I stay in Healesville, but saw the Grand had reopened and was very well priced so thought we'd give it a try. Don't get me wrong - it's well priced and there is nothing 'wrong' with it....but the reno just feels cheap and whilst it's trying to be The Healesville, it isn't quite there. It wouldn't take much to raise it's game - put proper locks on the communal bathroom doors, paint behind - not just around - the fixtures and fittings in-room, and clean inside the drawers and on top of the wardrobes (that's where we put our clothes and bags, and they were covered in dust when I took them out/off).
The service was perfectly friendly and pleasant, it seemed a popular place for food and drinks downstairs, it just needs a bit of 'polish' to take it from feeling like a cheap renovation, to make it a real contender to the old dame down the road.
by A verified traveler
Beautiful old style hotel in central location.
Posted 18 Apr 2018 on HotelsBeautiful old style hotel in great location. I ate dinner in the dining room and thoroughly enjoyed my generous serving of lasagna which appeared from the kitchen quite quickly. I stayed on the second floor and unfortunately two out of three of the shared toilets/showers did not have a working lock. One of the showers only had cold water despite waiting 10 minutes for it to warm up although the other shower was hot with good water pressure. My single room was small but quite adequate with a TV. The room was a little bit cold with what felt like a slight draft coming from the window alcove. Overall I felt I received good value for money with this stay and I would stay at this hotel again.
Recommended
for Everyoneby A verified traveler
Posted 9 Apr 2018 on Wotif
Convenient location and comfortable, clean bed. The separate bathroom facilities were not an issue at all. We’d stay again.
