Ratings based on 631 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
23 Oct 2024 by The District, Hotel Management
Hi Meryem, Thank you for your review. We take pride in ensuring that all of our guests have a 5***** stay with us!We look forward to having you stay with us again!
by A verified traveler
Posted 9 Aug 2024
Friendly staff.
Comment from Hotel Management
21 Aug 2024 by Rose - Front Desk, Hotel Management
Hi Tiina, Thankyou for your review. We'd love to have you stay with us again.
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by District Management, Hotel Management
Hi Paul, thank you for your lovely review. We'd love to have you stay with us again.
by A verified traveler
Eqpt requires maintenance / keeps breaking down
Posted 5 Jul 2024 on HotelsOverall our stay at District South Yarra was quite good. A couple of things that were annoying was that amenities & equipment in the apartment. Looks like the equipment has become old and needs proper maintenance.
- The cooking stove / cooktop consistently had issues and the sparking mechanism was faulty for 2 of 4 burners. We had to request maintenance to check it and after a couple of attempts we were given a workaround where we use a different burner knob to generate the spark & a different knob to release the gas. This was quite annoying.
- The dishwasher would not work as expected very often with the rotor that sprays water on the dishes not rotating as expected. Maintenance would have to fix it every now and then.
- The flush in the toilet was leaking continuously. While this was not a major leak, it was annoying because it would always make a consistent dripping sound. We informed maintenance but after a couple of instances, we gave up.
Since I have stayed for a month and endured these annoyances, I should be compensated accordingly. Appreciate if you can take this up with the property.
Comment from Hotel Management
23 Jul 2024 by Rachel - Front Desk, Hotel Management
Hi there, thank you for your review. We appreciate the feedback. As you had a longer stay, the maintenance that was reported was due to heavy use. Our team was attentive to these issues and resolved them as quickly as possible. Thank you again for the feedback as it helps us improve for future guest's stays.
by A verified traveler
Posted 2 Jun 2024 on Wotif
I love the property however, after a big day out my phone died and I had no way of getting into the property.
I found this really scary and rather annoying. Maybe a safe alternative could be provided.
Comment from Hotel Management
6 Jun 2024 by Rachel - Front Desk, Hotel Management
Hi Gina, We are sorry to hear that you had this negative experience with the key. We appreciate the feedback. We do recommend that guests call us if their phone battery is low after-hours as we can always provide an alternative. Thank you for your review and we are glad that you enjoyed the property.
by A verified traveler
Posted 24 May 2024
The property does not have sufficient parking especially if you have a roof rack or a tow ball. It is impossible to get a parking spot. The street is exceptionally busy with surrounding apartments and again off street parking is a nightmare during the night. It was noises from the neighbours yelling, screaming and shouting it was an unpleasant experience. I will not go back to this apartment as it does not need the basic needs and requirements as a apartment that highly rated Expedia rating was 8.8 to 9. My rating is three.
Comment from Hotel Management
28 May 2024 by Olivia, Hotel Management
Hello Kenedi, We are sorry to hear that you were dissatisfied after your stay with us. We operate a car lift system that cannot fit cars longer than 4.8 meters and/or have extensions such as bull bars and tow balls etc. as the lifts door may not sense them. We take these requirements very seriously as we have you and your cars best interests in mind. There is also unrestricted parking on the street from 6pm to 10am, as well as a public car park right next door. We also apologize that you experienced a disturbance during your stay. Being a partly residential building, noise curfews cannot always be attained, but we do try our best!
by A verified traveler
Posted 6 May 2024
All good
Comment from Hotel Management
9 May 2024 by Rachel - Front Desk, Hotel Management
Hi Kim, thank you for your review! We are so glad that you enjoyed your stay.
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Rachel - Front Desk, Hotel Management
Hi Melissa, thank you for the review! We are so glad to hear that you enjoyed your stay with us.
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by Rachel - Front Desk, Hotel Management
Hi Mark, thanks for your review! We hope to have you stay with us again.
by A verified traveler
Posted 15 Mar 2024 on Wotif
Comment from Hotel Management
10 Apr 2024 by Rachel - Front Desk, Hotel Management
Hi Nicole, thank you for your review! We are so glad you enjoyed your stay with us.
