Ratings based on 213 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 16 Nov 2024
The property is strategically located in the heart of Melbourne City within walking distance to nearby malls, free city tram and eateries. Our unit is located at 51st floor giving us a spectacular view of the city, nicely maintained and quiet. Would definitely book this property during our next visit.
Comment from Hotel Management
18 Nov 2024 by Kind Regards, Kylee Lowden General Manager, Hotel Management
Dear Ravindran,Thank you for your wonderful 5/5 rating! We’re thrilled to hear that you enjoyed our prime location in the heart of Melbourne, as well as the spectacular views from your unit on the 51st floor. It’s great to know you found the property well-maintained and quiet during your stay.We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 11 Nov 2024
Great location, only downside was stairs in apartment so not for those with kids or older people.
Comment from Hotel Management
11 Nov 2024 by Claire, Hotel Management
Hi Ange,We appreciate your feedback. Looking forward to welcoming you again.Kindest Regards,Claire CLLIX Reservations
by A verified traveler
Posted 6 Nov 2024
Nice clean
Comment from Hotel Management
13 Nov 2024 by Kind Regards, Kylee Lowden General Manager, Hotel Management
Dear Ronald,Thank you for your fantastic 5/5 rating! We are thrilled to hear that you had a great stay with us.If there’s anything further we can do to enhance your experience, please don’t hesitate to let us know. We hope to welcome you back soon!
by A verified traveler
Posted 28 Oct 2024
Lovely team . Property had a perfect location with a tram stop outside. Easy to shopping areas.
Comment from Hotel Management
29 Oct 2024 by Kind Regards, Kylee Lowden General Manager, Hotel Management
Dear Barbara,Thank you for your wonderful feedback and perfect rating! We're thrilled to hear you enjoyed our prime location and proximity to shopping and transit options. Our team strives to create a welcoming experience, and your kind words mean a lot.We hope to welcome you back for another pleasant stay soon.
by A verified traveler
Posted 28 Oct 2024
Great location, clean and well equipped!
Comment from Hotel Management
28 Oct 2024 by Kind Regards, Kylee Lowden General Manager, Hotel Management
Dear Fred,Thank you for your fantastic 5/5 rating! I’m delighted to hear you enjoyed the convenient location and found the apartment clean and well-equipped for your stay. Your positive feedback means a lot to us, and we’re thrilled you had a great experience.We look forward to welcoming you back soon!
by A verified traveler
Posted 27 Oct 2024
Hats off to the staff at this property. From the get go everyone I came into contact with was courteous and actively helpful. I did not meet any housekeeping staff, but I highly commend them - the room was spotless, a rarity these days!
Comment from Hotel Management
28 Oct 2024 by Kind Regards, Kylee Lowden General Manager, Hotel Management
Dear Valued Guest,Thank you for your outstanding 5/5 rating! I’m thrilled to hear that our team made such a positive impression during your stay. Your kind words about the courteous and helpful staff truly reflect the service we strive to provide.I will be sure to pass on your commendation to our housekeeping team, as they work hard to maintain the highest standards of cleanliness. It’s wonderful to know that their efforts contributed to your enjoyable experience.We look forward to welcoming you back in the future!
by A verified traveler
Posted 25 Oct 2024
Very friendly and helpful staff, great place to stay, very-comfortable apartment, everything you need if you wish to cook. Extremely polite staff.
Comment from Hotel Management
28 Oct 2024 by Kind Regards, Kylee Lowden General Manager, Hotel Management
Dear Malcolm,Thank you for your fantastic 5/5 rating and wonderful feedback! I’m delighted to hear that you found our team friendly, helpful, and polite, and that you enjoyed the comfort and amenities of the apartment. We strive to make each guest feel at home, so it’s a pleasure knowing you had everything you needed for a relaxing stay.We look forward to welcoming you back for another great experience!
by A verified traveler
Posted 17 Aug 2024 on Wotif
Very good
Comment from Hotel Management
3 Sep 2024 by Kind Regards, Kylee Lowden General Manager, Hotel Management
Dear Summer,Thank you for your 5/5 rating! I’m thrilled to hear that you had a very good experience with us.We look forward to welcoming you back for another great stay.
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Kind Regards, Kylee Lowden General Manager, Hotel Management
Dear U leng,Thank you for your fantastic 10/10 rating! We’re thrilled to hear that you had a great experience with us.If there’s anything specific you enjoyed or if you have any suggestions for us, we’d love to hear from you. Your feedback helps us continue to provide excellent service.We look forward to welcoming you back!
