Ratings based on 684 Verified Reviews

3.6 out of 5
67% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 6 Jan 2025
Nothing, very un professional manager, all locked up when we got there at 4pm.??.Dirty entrance , carpets ,furniture, broken toilet holder. Shower drain blocked, when he was advised he said nothing.
3 out of 5
by A verified traveler

Posted 1 Jan 2025
I’ll come again it’s nice
2 out of 5
by A verified traveler

Posted 7 Oct 2024 on Wotif
In room spa bath is great but it's run down, Old TV with very limited channels, Duvet with no cover between two sheets, Bed smelt of mens body odour. Room needs a serious revamp and update to 2024 standards and cleanliness definitely needs improvement.
4 out of 5
by A verified traveler

Posted 12 Sep 2024
Friendly helpful staff Good location and easy parking Would stay again
4 out of 5
by A verified traveler

Posted 25 Aug 2024
A bit rundown and in need of a facelift
4 out of 5
by A verified traveler

Posted 11 Aug 2024 on Wotif
This place in need a a massive upgrade. For the price we paid for the night, it really wasn't that nice. There were cobwebs in the bathroom, mould in the grout, stains in the bath (spa bath- i imagine the jets would be filthy too), blood or other on the top of the doona (under the sheet/cover). The beds and pillows were also average. On a positive note the location to the tram and soon to be new station at ANZAC Station was handy. Reception staff were also friendly.
5 out of 5
by A verified traveler

Fun

Posted 4 Aug 2024 on Hotels
Was good
4 out of 5
by A verified traveler

Posted 4 Aug 2024 on Wotif
The room was okay, the reception on the tele was poor and the bathroom could do with a deep clean, mouldy grout and a stained bath, the bed moved a bit due to being on rollers! The lift was good and the check in process was okay, bit of a battle trying to get into the place due to cranes and trucks, but for the money it served a purpose
1 out of 5
by A verified traveler

Posted 12 Mar 2024 on Lastminute
Gave me an room with a spa that didn’t work and was not helpful with local advice and rooms where 1980s style
3 out of 5
by A verified traveler

Posted 25 Feb 2024 on Wotif
A tired property but room was clean. Info not up to date as no restaurant.