Ratings based on 451 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ballarat
Posted 19 Nov 2024
Property was easily accessible with parking options. Took us a while to find the property because of the name “Insignia”. Close to the main highway and budget friendly motel. Place is clean and tidy and has been well attended.
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Dear Ronnel,Many thanks for your kind review.Looking forwarded to hosting you again.Regards
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
6 Nov 2024 by Management, Hotel Management
Hi Jake,Thanks for your kind review.Looking forward to seeing you againRegards
by A verified traveler
Posted 15 Oct 2024
Tv takes ages to come on ,easy access to freeway
by A verified traveler
Posted 23 Sep 2024
good
Comment from Hotel Management
23 Sep 2024 by Management, Hotel Management
Dear Avelino,Thanks for your kind review.Regards
by A verified traveler
Posted 26 Aug 2024 on Wotif
Great rooms pet friendly close to shops
Comment from Hotel Management
23 Sep 2024 by Management, Hotel Management
Dear Ian,Thanks for your kind words.Looking forward to seeing you again.Regards
by A verified traveler
Posted 23 Aug 2024 on Wotif
Customer service is above and beyond, room lights were on as well as the heater on a cold night 👌👌 Very friendly and welcoming. Rooms were very clean.
Comment from Hotel Management
24 Sep 2024 by Management, Hotel Management
Dear Gavin,So glad that you enjoyed your stay.Looking forward to hosting you again.Regards
by A verified traveler
Posted 23 Aug 2024 on Wotif
Good value and very comfortable
Comment from Hotel Management
3 Oct 2024 by Management, Hotel Management
Dear Gerard,Thanks for your good review.Hope to see you again.Regards
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
3 Oct 2024 by Management, Hotel Management
Dear Ninah,Thanks for your kind review.Looking forward to hosting you again.Regards
by A verified traveler
Posted 14 Aug 2024 on Wotif
We were a late check-in and the process to collect our key and directions to our room was simple and fuss free - even the hearing and lamps were on on our room on a dark winter night - very welcoming!
Comment from Hotel Management
16 Aug 2024 by Management, Hotel Management
Dear Marilyn,Thanks for your favourable review.Looking forward to hosting you again.Regards
by A verified traveler
Posted 11 Aug 2024 on Wotif
Close to destination
