Ratings based on 272 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler from Keilor East
Posted 31 Mar 2024
Staff are not useful, not that friendly and barely understand English. Had issues at check in, requested 2 extra towels and was told that will cost me. Had issues with the fridge and the room could have been cleaned better
by A verified traveler
Posted 26 Mar 2024 on Hotels
by A verified traveler
Posted 13 Mar 2024
This should be called a badly run motel in relation to cleanliness, customer service and health and safety.
Mould was all over the bathroom that has a small and slippery bath tub and unsafe rails.
I honestly thought I was somewhere in a 3rd world country. Night manager did not have any customer service experience but did have bad customer service.
I would like to say more bad things about this place but this space is limited. I will never stay at this place and I wish I can get a refund for that bad night and health issues I had to deal with mothballs smell at the reception and in my room and a noisy fridge with a jug of water ( not bottle water) that has been in the fridge for quiet sometime.
by A verified traveler
Posted 12 Mar 2024 on Wotif
Clean rooms and good parking. Restaurant not functioning.
by A verified traveler
Posted 1 Mar 2024
Despite advertising and being able to prepay breakfast they do NOT serve breakfast. I had to contact Expedia to be refunded. Motel was modern and clean.
by A verified traveler
Posted 10 Feb 2024 on Wotif
Comment from Hotel Management
11 Feb 2024 by KC, Hotel Management
Thanks
by A verified traveler
Posted 21 Jan 2024 on Lastminute
Comment from Hotel Management
21 Jan 2024 by Josh, Hotel Management
Sorry for your recent unsatisfactory stay with us. We hope you can give us a chance to change your mind in the future.
by A verified traveler
Posted 12 Dec 2023 on Wotif
Comment from Hotel Management
11 Feb 2024 by kc, Hotel Management
Thanks
by A verified traveler
Posted 11 Dec 2023 on Wotif
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