Ratings based on 758 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2025
Great Staff & Service
by A verified traveler
Posted 12 Jan 2025
Awesome hotel & service
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
4 Jan 2025 by Sumu Gayesha / Assistant Front office Manager , Hotel Management
Thank you for your kind words! We're thrilled you enjoyed your stay. We look forward to welcoming you back soon.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Adelphi team, Hotel Management
Dear Ashta, Thank you for taking a moment to share your experience at Adelphi Hotel. We look forward to welcoming you back again soon
by A verified traveler
Posted 10 Nov 2024
Hotel is very well positioned for walking around CBD. Nice staff. Room treats and pastries extremely enjoyable. Could be noisy overnight especially during weekend.
Comment from Hotel Management
13 Nov 2024 by Sumu Gayesha / Assistant Manager, Hotel Management
Thank you so much for your review. We are delighted to hear that you had a positive experience with us at The Adelphi Hotel. We hope you’ll visit us again soon.
by A verified traveler
Posted 9 Nov 2024
I arrived at 11:30pm after long flight delays to find the hotel locked and dark. Couldn’t even see the name of the hotel so ended up wandering up and down the street in confusion. On the doorstep I rang to be admitted and found the phone on night switch. Was about to go to the Westin when I found the intercom button and finally got inside. Terrifying.
Comment from Hotel Management
13 Nov 2024 by Sumu Gayesha / Assistant Manager , Hotel Management
Dear Petrina,We are so sorry to hear about the experience you had to face on arrival at the hotel. The phone wasn't on the night switch. The phones weren't working in the entire area due to an incident and we weren't getting calls from outside throughout that day. We understand that the time of your arrival wasn't so ideal due to low visibility in the area. We hope to welcome you again at the Adelphi Hotel.
by A verified traveler
Posted 25 Oct 2024
Not only was it a fabulous and comfortable hotel, but the staff were truly wonderful, I would definitely return if in Melbourne again.
Comment from Hotel Management
13 Nov 2024 by Sumu Gayesha / Assistant Manager, Hotel Management
Thank you for your great review. At Adelphi Hotel, we work hard to offer high-quality service to every guest. Our front-of-house staff will be delighted to hear your feedback. Looking forward to welcoming you back to The Adelphi Hotel.
by A verified traveler
Posted 19 Oct 2024
Hidden little gem in the heart of the action. Was so conveniently located for an event at the plaza ballroom. Great little place and room was spacious and quiet.
Be careful of street closures with all the works happening in the area, taxi was unable to drop off in front but no real issue for us, may impact someone with mobility.
Comment from Hotel Management
13 Nov 2024 by Sumu Gayesha / Assistant Manager , Hotel Management
Thank you for sharing this positive review. We appreciate our location here in Melbourne City just as much as you do. We hope you’ll stop by again when you’re here again.
by A verified traveler
Posted 18 Oct 2024 on Wotif
Comment from Hotel Management
6 Nov 2024 by Adelphi Hotel, Hotel Management
Dear Doreen,Thank you for taking the time to share your recent experience and we were delighted to be your host in Melbourne.Kind regards,Iliesa Hatuku - Assistant Manager
by A verified traveler
Posted 14 Oct 2024 on Hotels
Great Friendly Service,
Very Cute and Tidy Boutique Hotel and in a really good location.
Comment from Hotel Management
18 Oct 2024 by Adelphi Hotel, Hotel Management
Dear Kelly,Thank you for taking a moment to share your recent experience. We are delighted that you had a wonderful time at Adelphi Hotel and we hope to welcome you back in the not-too-distant future.Kind regards,Iliesa Hatuku - Assistant Manager
