Ratings based on 440 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Tracey Pham - AC Southbank, Hotel Management
Hi RenaeThank you for taking the time to provide your feedback. It's great see a rating 5/5. Your feedback is a great motivation for the team to keep up the great work. Best regards,
by A verified traveler
Posted 29 Oct 2024
Quiet but isolated with no activity and no public transport access in immediate proximity
Comment from Hotel Management
8 Nov 2024 by Tracey Pham , Hotel Management
Hi Marcos, Hola from AC Hotel by Marriott Melbourne Southbank! Thank you for taking your time to share the feedback! We are understanding that our location might not the best at the moment. As the area on developing, a number of facilities will be opening up soon in the area. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 24 Oct 2024
Its simply awesome
Comment from Hotel Management
27 Oct 2024 by Tracey Pham - Guest Service Supervisor, Hotel Management
Hi Abinesh, Thank you so much for your lovely review, We’re delighted to hear that you enjoyed had an awesome stay. We hope to welcome you back soon! Regards,
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Blacious, Hotel Management
Hi Gary,We’re thrilled to hear you had an overall enjoyable stay. If there’s anything specific that could have made your experience even better, please do not hesitate to reach out to the team either pre-arrival or during your stay. We look forward to welcoming you back for an even more enjoyable visit!Regards,Blacious D'souzaGuest Service Supervisor
by A verified traveler
Posted 8 Oct 2024
Very clean and nice view. Just a bit far from restaurants and cafes.
Comment from Hotel Management
12 Oct 2024 by Blacious, Hotel Management
Hi Tomoko,We’re delighted to hear that you enjoyed your stay. I understand that our location may be a bit further from dining options than some might prefer but there are some options close-by. If you need any recommendations for nearby restaurants or cafes during your next visit, please don’t hesitate to reach out to our front desk team. We hope to welcome you back soon!Regards,Blacious D'souzaGuest Service Supervisor
by A verified traveler
Posted 19 Sep 2024
Loved it
Comment from Hotel Management
21 Sep 2024 by Blacious, Hotel Management
Hi Yvonne,Thank you so much for your enthusiastic feedback! We’re thrilled to hear you loved your stay with us.We can’t wait to welcome you back!Regards,Blacious D'souzaGuest Service Supervisor
by A verified traveler
Posted 19 Aug 2024 on Wotif
Check in was super easy and smooth- Harry was absolutely awesome and looked after all our check in needs. He was also super helpful with answering all our questions
The room was clean and comfortable and we really enjoyed our stay here
Comment from Hotel Management
21 Aug 2024 by Blacious, Hotel Management
Hi Nicole,Thank you for your wonderful feedback! I'm thrilled to hear that your check-in process was seamless and that Harry provided such excellent service. It’s great to know that you found the room and the stay to your liking.Your kind words will be shared with Harry and the rest of the team. We look forward to hosting you soon!Regards,Blacious D'souzaGuest Service Supervisor
by A verified traveler
Value for money
Posted 18 Aug 2024 on HotelsService was excellent at check in and went over and above to make us feel welcome. We had a superior room with city view which we could not fault. Buffet breakfast was one of the better ones we have had. Staff amazing at the bar. Location close to casino and CBD. Parking option is great and only a short stroll away. Would recommend.
Comment from Hotel Management
18 Aug 2024 by Blacious, Hotel Management
Hi Leigh,Thank you so much for your wonderful and detailed review! I’m delighted to hear that you had such a positive experience with us. We look forward to welcoming you back soon for another memorable stay.Regards,Blacious D'souzaGuest Service Supervisor
by A verified traveler
Posted 18 Aug 2024
Friendly staff, clean well appointed rooms.
Comment from Hotel Management
18 Aug 2024 by Blacious, Hotel Management
Hi Rod,Thank you so much for your positive feedback! I’m thrilled to hear that you found our staff friendly and our rooms to your liking. We take great pride in maintaining high standards and ensuring our guests have a comfortable stay. We look forward to welcoming you again.Regards,Blacious D'souzaGuest Service Supervisor
by A verified traveler
Posted 15 Aug 2024
Walking Distance to shopping
Comment from Hotel Management
18 Aug 2024 by Blacious, Hotel Management
Hi Ray,Thank you for leaving a review.Our hotel is conveniently located close to the DFO and South Melbourne market, making it easy for our guests to explore local stores and boutiques. We hope to host you again!Regards,Blacious D'souzaGuest Service Supervisor
