Ratings based on 930 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Not sure if it was because it was my last night stay or they commonly have terrible housekeeping, but for my last night, it’s like they didn’t even bother.
They didn’t even empty any of the trash bins, left my used glass and mug without replacing with new ones, and didn’t bother to look and replenish used tea bags from previous nights.
Looks like they only came in and changed one used towel and haphazardly made up the bed (don’t think they change sheets), doubtful they even do any other cleaning in the bathroom.
Kind of the point of staying in a hotel is to have some level of turndown service. A bit of a disappointment when I’ve been out all day to come back to this on my last night.
Comment from Hotel Management
28 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi Holly, Thank you for your recent stay with us at View Melbourne Hotel. We do apologise we were not able to meet your expectations during this stay and we Thank you for sharing your feedback. Cleanliness is of high importance to us at View Melbourne and our team remain available 24/7 if there are any requests we can assist with to ensure your comfort throughout your stay. We hope to welcome you back to View Melbourne for a more comfortable stay with us next time.
by A verified traveler
Posted 25 Nov 2024
Great location
Comment from Hotel Management
26 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi, Thank you for your recent stay with us at View Melbourne Hotel. We are delighted to hear you enjoyed your time with us and felt comfortable throughout your stay. Our team strive to ensure all our guests are comfortable and enjoy a memorable experience with us. We look forward to welcoming you back to View Melbourne in the near future.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi, Thank you for your recent stay with us at View Melbourne Hotel. We are delighted to hear you enjoyed your time with us and felt comfortable throughout your stay. Our team strive to ensure all our guests are comfortable and enjoy a memorable experience with us. We look forward to welcoming you back to View Melbourne in the near future.
by A verified traveler
Posted 24 Nov 2024
Great customer service, bed was comfortable, was a perfect place to stay for us, buffet breakfast was good too.
Comment from Hotel Management
26 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi Irene,Thank you for your recent stay with us at View Melbourne Hotel.We are delighted you enjoyed your time and had a great experience with our wonderful team. We hope to welcome you back soon to View Melbourne for another memorable stay.
by A verified traveler
Posted 24 Nov 2024
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Comment from Hotel Management
26 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi, Thank you for your recent stay with us at View Melbourne Hotel. We are delighted to hear you enjoyed your time with us and felt comfortable throughout your stay. Our team strive to ensure all our guests are comfortable and enjoy a memorable experience with us. We look forward to welcoming you back to View Melbourne in the near future.
by A verified traveler
Posted 22 Nov 2024
Lovely hotel only thing was it says quiet rooms ours wasnt we had lift on one wall and a very noisy alley/aircon system outside window.
Cleaning staff very polite but didnt fill our tea/coffe/sugar/milk up for 4 days had to keep asking but all in all good hotel
Comment from Hotel Management
26 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi, Thank you for your recent stay with us at View Melbourne Hotel. We are delighted to hear you enjoyed your time with us and felt comfortable throughout your stay. Our team strive to ensure all our guests are comfortable and enjoy a memorable experience with us. We look forward to welcoming you back to View Melbourne in the near future.
by A verified traveler
Posted 19 Nov 2024
Location and friendly staff
Comment from Hotel Management
20 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi, Thank you for your recent stay with us at View Melbourne Hotel. We are delighted to hear you enjoyed your time with us and felt comfortable throughout your stay. Our team strive to ensure all our guests are comfortable and enjoy a memorable experience with us. We look forward to welcoming you back to View Melbourne in the near future.
by A verified traveler
Posted 18 Nov 2024
We had a group of 7. One of the rooms for 3 people only had 1 bed. The staff did arrange a 2nd bed.
We did like the downstairs bar, restaurant and outdoor area where we could all hang out as a group. The staff were great and the coffee was amazing.
Comment from Hotel Management
20 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi Judy, Thank you for your recent stay with us at View Melbourne Hotel. We are delighted to hear you enjoyed your time with us and felt comfortable throughout your stay. Our team strive to ensure all our guests are comfortable and enjoy a memorable experience with us. We look forward to welcoming you back to View Melbourne in the near future.
by A verified traveler
Posted 18 Nov 2024
Some reviews were really negative so I was worried but it was fine
Comment from Hotel Management
20 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi, Thank you for your recent stay with us at View Melbourne Hotel. We are delighted to hear you enjoyed your time with us and felt comfortable throughout your stay. Our team strive to ensure all our guests are comfortable and enjoy a memorable experience with us. We look forward to welcoming you back to View Melbourne in the near future.
by A verified traveler
Posted 17 Nov 2024
Close to everything .
Comment from Hotel Management
20 Nov 2024 by Sarah Jenkins Front Office Manager, Hotel Management
Hi, Thank you for your recent stay with us at View Melbourne Hotel. We are delighted to hear you enjoyed your time with us and felt comfortable throughout your stay. Our team strive to ensure all our guests are comfortable and enjoy a memorable experience with us. We look forward to welcoming you back to View Melbourne in the near future.
