Ratings based on 1,378 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fullaton
Posted 16 Nov 2024
good stay
Comment from Hotel Management
18 Nov 2024 by Hotel Management , Hotel Management
Dear Paul,Thank you for your feedback and for rating us 4/5! We're glad to hear you had a good stay. We hope to welcome you back again soon for an even better experience!Warm RegardsHotel Management
by A verified traveler
Posted 2 Nov 2024
Concierge was helpful keeping bags before check in. Had to resort to after hours check in procedure and staff helpful. Room was good and large. Affordable, convenient and clean.
Comment from Hotel Management
4 Nov 2024 by Hotel Management , Hotel Management
Dear Dwayne,Thank you for sharing your experience with us! We're pleased to hear our concierge team could assist with your bags, and that our after-hours check-in process was smooth and accommodating. It's wonderful to know you found the room spacious, clean, and convenient. We hope to welcome you back for another enjoyable stay soon!Warm regards, Hotel Management
by A verified traveler
Posted 31 Oct 2024
I still have not got my security deposit back yet ..
Comment from Hotel Management
4 Nov 2024 by Hotel Management , Hotel Management
Dear Raydon,Thank you for your glowing review! We're delighted to hear you enjoyed your stay. Regarding your security deposit, it typically takes about 7-11 business days for the bank to process and release it. If you still haven’t received it after this period, please don’t hesitate to reach out, and we'll be happy to assist.Looking forward to welcoming you back soon!Warm regards,Hotel Management
by A verified traveler
Posted 21 Oct 2024
Other than the person in the room next to ours, our stay was very good. Shower was a bit fiddly with the hot water, and one of the elevators was a little bit hard to work out, but other than that, everything was in good order. Check in and out was easy.
Comment from Hotel Management
22 Oct 2024 by Hotel Management , Hotel Management
Dear Georgina,Thank you for taking the time to share your feedback. We're glad to hear that you had an overall good stay and found check-in and check-out smooth! We apologize for the minor issues you experienced with the shower and elevator, and we'll certainly look into them to ensure everything is seamless for future stays.We hope to welcome you back again soon!Best regards,Hotel Management
by A verified traveler
Posted 26 Sep 2024
We always like staying at Park Reis because it is close to our daughter and it has parking.
Comment from Hotel Management
27 Sep 2024 by Hotel Management , Hotel Management
Dear Josephine,Thank you for your kind review and for choosing Park Regis Griffin Suites as your go-to place when visiting your daughter. We're delighted to hear that our convenient location and parking make your stay enjoyable. We look forward to welcoming you back again soon!Best regards,Hotel Management
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Hotel Management , Hotel Management
Dear Natalie,Thank you for your fantastic 5-star review! We're thrilled to know that you had such a great experience with us. We look forward to welcoming you back again soon!Best regards,Hotel Management
by A verified traveler
Posted 17 Sep 2024
I like the place very relaxing, very convenient recommended for people to stay
Comment from Hotel Management
19 Sep 2024 by Hotel Management , Hotel Management
Dear Lia, Thank you for your kind words! We're delighted that you found Park Regis to be a relaxing and convenient place to stay. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 Sep 2024 on Wotif
Comment from Hotel Management
3 Sep 2024 by Hotel Management , Hotel Management
Dear Mark,Thank you for your 4-star review! We're glad to hear that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. If there’s anything specific we can do to make your next stay even better, please let us know.We look forward to welcoming you back soon!Best regards,Hotel Management
by A verified traveler
Posted 18 Aug 2024 on Wotif
Great apartment, spacious and comfortable. Easy tram ride to the city or St Kilda. Excellent staff.
Comment from Hotel Management
20 Aug 2024 by Hotel Management , Hotel Management
Dear Maree,Thank you for your wonderful review! We're thrilled to hear that you found the apartment spacious and comfortable, and that the tram access made it easy to explore the city and St Kilda. It's also great to know that our staff made a positive impression.We look forward to welcoming you back soon!Best regards,Hotel Management
by A verified traveler
Posted 11 Aug 2024
Great service and super helpful team :)
Comment from Hotel Management
13 Aug 2024 by Hotel Management , Hotel Management
Dear Jacinta,Thank you for your wonderful review! We're thrilled to hear that you received great service and found our team super helpful. Your kind words mean a lot to us.We look forward to welcoming you back soon!Best regards,Hotel Management
