Ratings based on 500 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jun 2024 on CheapTickets
Ok
Comment from Hotel Management
4 Jul 2024 by Regina Simoes, Hotel Management
Olá Starsky, obrigada por nos avaliar.
by A verified traveler
Posted 24 Aug 2023
The bathrooms had hair all over shower, floor and bed.
Room had stain on the floor that looked like blood.
Comment from Hotel Management
25 Sep 2023 by Regina Simoes, Hotel Management
Hello Madara, I am sorry for what happened, we will check with the maid and ask for more effectiveness in cleaning. Thank you for sharing your observations with us
by A verified traveler
Posted 23 Dec 2020 on CheapTickets
great location, good view.
pleasant staff.
I was worried about parking, was easy.
Comment from Hotel Management
13 Jan 2021 by Regina Simoes, Hotel Management
olá, obrigada por nos avaliar, ficamos felizes em saber que tudo ocorreu bem em vossa estadia conosco.
by A verified traveler from Miami, FL
Posted 10 Dec 2019
This is an old hotel, deserving of an upgrade. The location is great.
The staff was very pleasant, and willing to help with anything that I needed. Breakfast was just ok. Hotels and Pousadas in the NE of Brasil are famous for their breakfasts with fresh fruits, juices, tapioca, and a variety of breads and pastries. This one was just ok. If you came for breakfast by 9 am, the empty tray of scrambled eggs was left there with that sad look, along with the empty bowl of what was fruit salad...
However, I felt secure, and had two weeks worth of good sleep, since the location is quiet at night.
Comment from Hotel Management
16 Dec 2019 by Regina Simoes, Hotel Management
Boa tarde Sra. Ana, obrigada por nos avaliar e pedimos desculpas pela falta de reposição, irei reforçar junto aos funcionários. Ficamos felizes em saber que tudo ocorreu bem em vossa estadia connosco!
by A verified traveler from Miami
Posted 26 Nov 2019
The hotel is very basic. It's clean, but it needs an upgrade.
The breakfast is basic too. Usually breakfasts in the Northeast of Brasil are the highlight of the hotel. Not this one.
Very good location.
Comment from Hotel Management
26 Nov 2019 by Regina Simoes, Hotel Management
gratos por avaliar, ficamos felizes que tudo ocorreu bem em vossa estadia.
by A verified traveler from georgia
Satisfactory.
Posted 15 Oct 2017
Pros: Location
Cons: Bathroom
Location: Right on the beach; interesting "board walk". Good restaurants. & shopping.
My stay at Praia Mar was satisfactory . Bathroom could use some updating .
Location is outstanding.
Comment from Hotel Management
3 Nov 2017 by Regina Simoes, Hotel Management
good morning, thank you for you commentary.
by A verified traveler
The single worst hotel experience I've ever had
Posted 26 Jun 2014
Pros: Absolutely nothing.
Cons: Everything - see above. They really need someone that can speak a language apart from portugese (either in management or at the front desk).
I travel often and am not exaggerating when I say this was the single worst hotel I have ever been to. We arrived and the hotel lobby was dingy with the smell of body odor. We were given our hotel key by the man at the desk and went up to our room. The ceiling of the hallway was low, the hallways were dark and dingy. Once in our room, the room light did not work. We had to go back down and get the maintenance man to come up to fix it. He literally jiggled the light socket on the ceiling and smacked it twice and it flickered on. After he left, we tried the air conditioner - it didn't work. The safe didn't work, and there were bugs on the bed. The TV (the only thing that turned on when we got there) had such poor definition you couldn't even read the text that came across the screen.
After four or five interactions with the front desk we decided to go. When explaining to the man working the desk that we wanted our money back he simply said "no Ingles" and shrugged. I spent two hours on the phone with Expedia trying to get them to help out. Unfortunately, all he would do is pick up their calls, say "No Ingles" and hang up on them. I am currently out $1,050 and have been working with expedia on getting some kind of refund. It is unclear if the hotel is refusing to do so, or if they simply cannot communicate with expedia, or some combination of the two.
This has been my worst hotel experience to date, I would strongly encourage anyone and everyone to search elsewhere.
by Alain Legendre from Houston, TX
Old building, but nice people
Posted 19 Jun 2014Hi,
The hotel is well located, but is very old, very very old. Actually the hotel is under construction and they woke us up about 8am, two days. The hotel was under construction and the noise was so loud that we were not able to (sleep, watch tv, talk, rest etc) they work for 4-6 hours each day. When I get back I will request expedia to give me some money back. The staff is very nice and willing to help but they cannot perfom better if they give them a crapy infraestructure.
by A verified traveler
Posted 1 Dec 2012 on Hotels
Smelled funny ... Bad electrical sockets
by A verified traveler from Finland
Hotel Praia Mar, Fortaleza
Posted 7 Dec 2011 on HotelsOur room was on the 1st floor (above the reception). The room was not nice at all. It was noisy because there were much happening in the evenings at the street Beira Mar.
