Ratings based on 518 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Excellent!
Comment from Hotel Management
26 Nov 2024 by Tatiana Capistrano, Hotel Management
Dear Victor,Thank you for the time you took to fill out this evaluation. We will be looking forward to host you again soon. Best regards,
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Tatiana Capistrano, Hotel Management
Sr Christian.Agradecemos por compartilhar sua experiência conosco!Esperamos vê-lo em breve em sua próxima visita a Fortaleza.
by A verified traveler
Posted 11 Jul 2024
The property is in a need of better maintenance. During our stay they were not able to have the 2 elevators running at the same time. My nephew is in wheel chair and it was a challenge. Staff helped but much better have everything running well.
Comment from Hotel Management
24 Jul 2024 by Sales Management, Hotel Management
Thank you for your review. All opinions are valid for our improvement. We hope to be able to review them in the future. Best Regards
by A verified traveler
Great hotel, superb location.
Posted 18 Oct 2022 on HotelsA very nice hotel in the best location in Fortaleza.
The staff is friendly, the breakfast is great, and the bed is super comfortable.
Comment from Hotel Management
18 Oct 2022 by Tatiana Capistrano, Hotel Management
Hi Ofir, Thank you for sharing your experience with us! It's always a pleasure to receive a positive feedback from our guests. Best Regard
by A verified traveler
Posted 7 Oct 2022
O hotel fica bem localizado, funcionários preparados, quarto limpo e café da manhã muito bem servido.
Comment from Hotel Management
11 Oct 2022 by Tatiana Capistrano, Hotel Management
Sra Ana Tereza,É extremamente gratificante receber uma avaliação como o da senhora! Isso demonstra que nossos esforços para atender às necessidades de nossos clientes estão valendo a pena! Volte sempre!
by A verified traveler
Posted 8 Jul 2022
Noisy hotel
by A verified traveler
Posted 14 Jun 2022
Noisy hotel.
by A verified traveler
Posted 21 Feb 2022
Loved the pool area and the gym but the room was very old
by A verified traveler
Good
Posted 11 Jan 2022 on HotelsThis was a good hotel for the price. The front desk service was good and the breakfast they offered was great. Perfect location! Right across the street from the beach on Beira Mar. I felt safe the entire stay. Only complaint is that the bathroom shower was a little moldy.
by A verified traveler from Ottawa
Posted 5 Jan 2022
Nice hotel, pool, and great breakfast. Staff very helpful. Not a luxury hotel but comfortable And accesible to the amenities