Ratings based on 401 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
I stayed for 4 full days. The area that the hotel is located is very safe and quiet. The train station is about a 5 minute walk which makes it easy to head downtown or to any district for that matter. There is a small market (grocery store) which is right next door about a 1 minute walk when exiting the building to your left. I had a room with a king size bed which was even better than I had expected. It had a huge closet and cubby spaces for whatever items you need to store. A couch with a kitchen area and nice size refrigerator. The tap water in Vienna is the best water I’ve had outside of drinking from some springs on the Appalachian Trail in the mountains. It’s even better than almost all bottled spring water in the United States. Also the running hot water is great and gets very hot! There was a nice table and big TV for a hotel room. Bed was nice and neatly made with a nice presentation. The shower area was large with a nice sink area and very clean. The toilet was seperate from the shower area in its own room and door next to the front entrance of the room which I thought was very nice. I also had a patio area with a table and two chairs which was a beautiful touch as well. Honestly it was like having an apartment. I would recommend and I would definitely stay here again!
Comment from Hotel Management
14 Nov 2024 by Kyriad, Hotel Management
Dear Sky, Thank you very much for the outstanding review and are happy to hear you've enjoyed your stay with us. We're looking forward to seeing you again! All the best from Vienna, Your hotel Kyriad
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Kyriad, Hotel Management
Lieber Gast, Vielen Dank für Ihr aufschlussreiches Feedback. Wir freuen uns über alle Eindrücke und berücksichtigen diese gebührend, um die Qualität unserer Dienstleistung zu verbessern. Wir wünschen Ihnen eine schöne Zeit und hoffen, Sie wieder bei uns begrüßen zu dürfen.Alles Gute aus Wien Ihr Hotel Kyriad-Team
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Kyriad, Hotel Management
Dear guest, thank you very much for the outstanding review and are happy to hear you've enjoyed your stay with us. We're looking forward to seeing you again! All the best fromVienna Your Hotel Kyriad Team
by A verified traveler
2 stars at best
Posted 8 Jul 2024 on HotelsSo during check in everything was smooth, but they did tells us that they are low on keycards when we asked for an extra one but they did give us one in the end. The carpet was in terrible condition, stains everywhere, one of the stains looked like a chocolate stain or something else, hopefully chocolate tho. The furniture was really outdated, the sofa was more wrinkled up than a Shar Pei, the sheets and towels were clean tho as would expect. The balcony was spacious but it seems that people before that spilled something on the table outside and the cleaners didn't bother clean it up so the table was ant infested. So the room we stayed in was an "apartment" which didn't have anything besides a couple of cups and a kettle, no pots , cutlery, dishes, pans , nothing even tho there was a stove. Not even tea packs or coffee. It's definetly not a 3 star, 2 star at best. It did the purpose tho, for sleeping.
Comment from Hotel Management
7 Aug 2024 by Kyriad, Hotel Management
Dear guest, thank you for your insightful feedback. We welcome all impressions and give them a due consideration in order to improve the quality of our service. We wish you a good time and hope we get the chance to welcome you again.All the best from Vienna Your Hotel Kyriad Team
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
7 Aug 2024 by Kyriad, Hotel Management
Dear guest, thank you for your insightful feedback. We welcome all impressions and give them a due consideration in order to improve the quality of our service. We wish you a good time and hope we get the chance to welcome you again.All the best from Vienna Your Hotel Kyriad Team
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by MF, Hotel Management
Dear Victor,Thank you very much for the positive and wonderful rating.We appreciate you taking the time for your feedback and we are taking it as a good positive sign of what your stay was.Hoping to welcome you again son.Your Kyriad team.
by A verified traveler
Posted 16 Dec 2023 on Orbitz
Property is junk with horrible rooms and beds but free street parking across the street and a store right next to it. Cheap but you get what you paid for :)
Comment from Hotel Management
18 Jan 2024 by Kyriad, Hotel Management
Dear Silviu,thank you for taking your time to leave feedback, we hope to welcome you back in our hotel. Have a lovely day.Kind regardsyour hotel Kyriad team
by A verified traveler
Great value for money
Posted 17 Nov 2023 on HotelsReal value for money. I have been staying there a few times and they were always polite and helpful...
Only the three stops on the train from Vienna Central Station
Comment from Hotel Management
18 Jan 2024 by Kyriad, Hotel Management
Dear Zsolt, thank you very much for the outstanding review and are happy to hear you've enjoyed your stay with us. We're looking forward to seeing you again! All the best from Vienna Your Hotel Kyriad Team
by A verified traveler
Posted 1 Nov 2023
A good basic room in the suburbs of Vienna. The staff we dealt with were very helpful and friendly.
Comment from Hotel Management
18 Jan 2024 by Kyriad, Hotel Management
Dear David,thank you for taking your time to leave feedback, we hope to welcome you back in our hotel. Have a lovely day.Kind regardsyour hotel Kyriad team
by A verified traveler
Posted 19 Sep 2023 on Hotels
Comment from Hotel Management
30 Jan 2024 by Kyriad, Hotel Management
Dear Guest,Thank you for taking the time to give us your feedback. We are really sorry that your stay did not meet your expectations, We hope that you still had a nice stay in our hotelKind regards your hotel Kyriad team
