Ratings based on 148 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Quite
by A verified traveler
Posted 13 Oct 2024
The breakfast takes 1 hour to be prepared, I am vip member I asked for only 30 minutes late check out ,which is nothing for the hotel, they didn’t accept.
by A verified traveler
Posted 25 Sep 2024
Delightful, small riad in Rabat. Excellent host, very helpful in arranging transportation to train station. Highly recommend.
by A verified traveler
Posted 11 Sep 2024
Hotel and staff were amazing
by A verified traveler
Posted 12 Aug 2024 on Hotels
Completely over rated property. Facility advertised as high end but interior, furniture
, etc were run down. The plants on the rooftop were struggling and unattractive. The advertised pool was only a dip pool and heavily chlorinated. Not worth the price.
Comment from Hotel Management
26 Aug 2024 by Asmae Manager, Hotel Management
Dear Mr. Dayne ,Thank you for your detailed feedback. We are, however, sorry to learn that some aspects of your stay did not meet your expectations. We understand your disappointment regarding the pool and facilities, and we apologize if this affected your relaxation. We will look into ways to better communicate this information in the future so that our guests can make informed choices based on their preferences.Your feedback is valuable to us and will help us improve our services. We hope to have the opportunity to welcome you back and provide an experience that fully meets your expectations.Best regards,
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Asmae Manager, Hotel Management
Chère Madame Patricia,Merci pour votre retour concis mais très positif ! Nous sommes ravis de savoir que vous avez apprécié la propreté, le calme, et la qualité de votre séjour. C'est un plaisir de constater que tout a été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement pour une autre expérience tout aussi agréable.Cordialement,
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 1 Jun 2024
The people make the place
by A verified traveler
Posted 28 May 2024
Hicham was very helpful and kind. The stay was amazing. I will definitely come again to stay here.
by A verified traveler
Posted 24 May 2024
RIAD was very beautiful and service was above expectations. My room was a little small. However, Fes is a very large city with many things to do. We basically were all the time outside. Book this beautiful RIAD if you want to feel safe and comfortable. Best services guaranteed!
