Ratings based on 132 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Good location, with rooftop lounge/bar. Friendly and helpful staff.
Comment from Hotel Management
22 Dec 2024 by Abdelali, Hotel Management
Hi! We're thrilled you loved our central location and rooftop lounge. Our staff appreciates your kind words. Looking forward to welcoming you again!
by A verified traveler
Posted 9 Dec 2024
Ask the front desk for anything they are super helpful. Located in the heart of a busy Medina, this backpackers style hotel offers a level of social fun that you won't get outside the old city.
Comment from Hotel Management
11 Dec 2024 by TCH Marrakech Medina, Hotel Management
Thank you for sharing your experience! We’re thrilled you enjoyed the social atmosphere and our location right in the heart of the bustling Medina.Our front desk team always strives to provide the best assistance, so we’re glad you found them super helpful! It’s wonderful to hear that you appreciated the unique vibe we offer, making it a special place to connect and have fun within the charm of the old city.We’d love to welcome you back soon!TCH Marrakech Medina
by A verified traveler
Posted 9 Dec 2024
You will not find another property this social and cheap. The rooms are clean, the breakfast is awesome and the drinks are cheap at the bar. The kitchen is pretty decent as well! Awesome staff, super helpful, super fun. NOT a place for children.
Comment from Hotel Management
11 Dec 2024 by TCH Marrakech Medina, Hotel Management
Thank you for your feedback!We’re so glad you enjoyed the social atmosphere, clean rooms, awesome breakfast, and affordable bar. Our team works hard to make every stay fun and enjoyable. While we are open to children, our vibe and offerings are more geared toward guests aged 20 and up. Additionally, we’d like to note that we have an on-site restaurant offering delicious meals rather than a shared kitchen. We hope to welcome you back soon!Team TCH Marrakech
by A verified traveler
Posted 30 Nov 2024
Staff was lovely and very kind and friendly. Helpful tips: If you are a female with a physical disability or any mobility issues, staying here will not be the best choice. The property does not have an elevator and women only dorms are only in the 2nd floor. Additionally, taxis can’t not come directly to the hostel - the streets are too narrow inside the Medina. You will have to walk 8-10 minutes to a taxi pick up. Last point, I missed my flight to no fault of my own. If this happens to you, do not call the hostel. Email them. They will count you as a no show and will not refund that day of stay.
Comment from Hotel Management
4 Dec 2024 by TCH Marrakech Medina, Hotel Management
Thank you for your feedback and for highlighting these important points! We’re glad to hear that you found our staff kind and friendly. Regarding your missed check-in, please note that when a guest doesn’t arrive on the scheduled check-in date, the reservation is automatically marked as a no-show. However, we always aim to offer flexibility, including moving dates, if we’re informed in advance. This is exactly what we offered in your case to accommodate your situation.We do specify online that our property isn’t fully equipped for reduced mobility due to the riad’s design, but we always strive to assist our guests in the best way possible. We also understand that the Medina’s unique charm comes with narrow streets, making taxi access a challenge, but our team is happy to help coordinate arrivals whenever needed. We appreciate your understanding and hope to host you again in the future!TCH Marrakech Medina
by A verified traveler
Posted 30 Nov 2024
The entire place was good but the room smelled like mold in only the bedroom.
Comment from Hotel Management
4 Dec 2024 by TCH Marrakech Medina, Hotel Management
Thank you for your feedback! We're glad to hear you enjoyed the overall experience at our hostel. We’re sorry about the issue with the smell in your room—this isn’t up to our usual standards. Marrakech’s climate can occasionally cause humidity-related challenges, but we’ll investigate and ensure the room is fully addressed. Your comfort is our priority, and we hope to host you again for an even better stay. TCH Marrakech Medina
by A verified traveler
Posted 18 Nov 2024
I had a wonderful and safe stay at The Central House. The riad had a cool, modern vibe with a cozy and welcoming atmosphere. The staff were attentive, and the amenities were on point, making it a great place to relax after exploring.
While I loved most of my experience, I think the evening ambiance could be improved with a better selection of music or a more skilled DJ. Overall, though, it's a fantastic spot to stay, and I’d recommend it for anyone looking for a blend of comfort and style!
Comment from Hotel Management
29 Nov 2024 by TCH Marrakech Medina, Hotel Management
Thank you for your thoughtful review! We’re delighted that you enjoyed your stay and appreciated the modern vibe, cozy atmosphere, and attentive staff. Regarding the evening ambiance, we don’t have a DJ but offer a carefully curated playlist blending local and international music. Your comment is valuable and will encourage us to revisit and enhance our selections to better suit our guests’ tastes. We hope to welcome you back soon! Team TCH Marrakech
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
9 Nov 2024 by TCH Marrakech Medina, Hotel Management
Thank you so much for the perfect rating! We're thrilled that you had a great experience with us. We hope to welcome you back soon!
by A verified traveler
Posted 16 Oct 2024
Amazing stay! Clean, beautiful, comfortable place to be. Nice staff. Great location right in the Medina. Would definitely stay there again when in Marrakesh! Thank you.
Comment from Hotel Management
19 Oct 2024 by Abdelali, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had an amazing stay and enjoyed the cleanliness, comfort, and our team's hospitality. The location in the heart of the Medina truly makes it special! We'd love to welcome you back anytime you're in Marrakesh. Safe travels!
by A verified traveler
Posted 15 Oct 2024
Amazing
Comment from Hotel Management
19 Oct 2024 by Abdelali, Hotel Management
Thank you for the love! We're thrilled to hear you had an amazing time with us. Looking forward to hosting you again!
by A verified traveler
Posted 6 Oct 2024
Staff is very kind and helpful. Property is nice the outside is busy
Comment from Hotel Management
13 Oct 2024 by Abdelali, Hotel Management
Thank you for your feedback! We're thrilled to hear that you found our staff kind and helpful, and that you enjoyed the property. The vibrant atmosphere outside truly reflects the charm of the Medina. We hope to welcome you back soon!
