Ratings based on 31 Verified Reviews
3.9 Room cleanliness
4.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Beware of City Tax Scam
Posted 5 Jun 2024 on HotelsThe location of this apartment hotel is excellent, very close to Jemaa el Fnaa. English language is a problem for most people in Morocco, and this place was no exception. The apartment is a reasonably good apartment. The only main issue to be a aware of is that government city tax is only €1 per person per night. They WILL try to charge you much more, but now that you're aware, DON'T let them.
by A verified traveler
Great location , very spacious, but lacks
Posted 24 May 2024 on HotelsI was overcharged £8 by desk from what you quoted. Non Wi-Fi.
by A verified traveler
Posted 6 May 2024 on Hotels
Great location...staff super friendly...
by A verified traveler
Spacious, clean and quiet with great location
Posted 16 Feb 2024 on HotelsLovely clean, quiet stay in the Medina. The location was perfect and the staff friendly and accommodating. Don’t use google maps to find this place. It will lead you astray. If you do use it, keep the mint sellers on your left as you walk about 100 yards, working your way down the alley to the left. The sign is white with red letters, across from the date/candy souks.
by A verified traveler
Posted 11 Oct 2023 on Hotels
I spent 4 days in Marrakesh as a solo traveler. The hotel is located in a perfect spot, right on the edge of the main square. Very difficult to find a proper outdoor swimming pool in the medina but the pool is lovely there. I had a whole 1 bedroom apartment for myself and the price was very reasonable. Very good value for money. But the big thing for me was the staff who couldn't do enough to make my stay comfortable. Thank you Salma (you are a star), Zainab and Mohamed, you were all fantastic!
Comment from Hotel Management
12 Oct 2023 by salma, Hotel Management
We are honored to meet you and welcome you at any time. Thank you.
by A verified traveler
Posted 5 Aug 2023 on Hotels
by A verified traveler
Posted 1 May 2023
Toiletries were not available. Toilet was difficult to flush.
Stove was difficult to ignite/manual by a common cigarette torch.
TV remote could not be used
by A verified traveler
Nice place with one horrible downside! Bed bugs!
Posted 27 Feb 2020 on HotelsThe place is in great location. The staff is friendly. The rooms are as per pictures but there was a terrible problem.. bed bugs!
This completely ruined our experience. My daughter got bitten 23 times and we complained on the first day with 7 bites but no action was taken. We literally stopped using an entire room for the duration of our 9 day stay. The property should have proper fumigation done
Comment from Hotel Management
27 Feb 2020 by director, Hotel Management
I thank in turn all the customers who praise this place
First, we have 100 percent hygiene standards every day, without exception
2- There is a household cleaner, and every day it cleans up after the customers leave, and everything from towels and beds is replaced, so is bathroom cleaning first class
3- This poor girl ate something in an unclean place, and it is an allergy to these things. We do not have dirt or insects in the apartments. We are not in a forest and every day cleaning
by A verified traveler
Posted 26 Oct 2024
Alojamiento muy comodo y agradable.
Los empleados muy amables.
Alojam recomendado
by A verified traveler
Posted 7 Aug 2024 on Hotels
