Ratings based on 625 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Diane, Hotel Management
Thank you for your review.
by A verified traveler
Posted 16 Dec 2024
I loved the staff,very helpful.quiet clean place, extremely safe and warm welcoming. Never have I ever felt like home,not to mention the breakfast bar is fresh and enticing
3 days there and looking for more.
Comment from Hotel Management
17 Dec 2024 by Diane, Hotel Management
Thank you so much for taking the time to share your wonderful experience with us! It truly warms our hearts to hear that our staff, cleanliness, and welcoming environment made you feel right at home. Our team takes great pride in ensuring each guest feels safe, comfortable, and cared for, so knowing we achieved that during your stay means the world to us.We’re thrilled you enjoyed the breakfast bar as well—it’s always our goal to provide fresh and enticing options to start your day off right. We hope your time with us was as memorable as it sounds, and we look forward to welcoming you back for another exceptional stay.Safe travels, and see you soon! Happy Holidays!!
by A verified traveler
Posted 14 Dec 2024
Nice place and low cost. Limited staff but we'll maintained.
Comment from Hotel Management
17 Dec 2024 by Diane, Hotel Management
Thank you for your review
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Diane, Hotel Management
Thank you for taking the time to give us a review.We look forward to having you as our guest in the future.
by A verified traveler
Posted 10 Dec 2024
Rooms were clean with a comfortable bed and climate controls. However, gym had mostly broken equipment, breakfast was poor quality, and bathroom sink was slow draining and backed up frequently.
Comment from Hotel Management
11 Dec 2024 by Diane, Hotel Management
Thank you for taking the time to share your feedback about your recent stay with us. I’m glad to hear you found your room clean and comfortable, as we take pride in providing a relaxing environment for our guests.I sincerely apologize for the issues you experienced during your stay. I regret that the gym equipment was not in proper working order and will ensure our maintenance team addresses this immediately. Additionally, we will review the quality of our breakfast offerings and make improvements to provide a better experience.Regarding the bathroom sink, I’m sorry for the inconvenience this caused. Our housekeeping and maintenance teams have been notified to ensure such issues are resolved promptly moving forward.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Diane, Hotel Management
Thank you for your review.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Diane, Hotel Management
Thank you for your review.
by A verified traveler
Posted 18 Oct 2024
The room was clean. No bugs. The bed was comfortable. The pillows were not large, but not the worst I've seen either. Towels were good size. Breakfast was simple, yet decent for the price. The pool was not operational, and apparently hasn't been operational for a long time.
Comment from Hotel Management
19 Oct 2024 by Diane, Hotel Management
Thank you for your review. we look forward to seeing you again.
by A verified traveler
Posted 10 Oct 2024
No curtain on windows,moldy box spring,toilet did not flush,filthy room in general
Comment from Hotel Management
11 Oct 2024 by Diane, Hotel Management
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. This is not the standard of cleanliness and service we strive to provide, and we take your feedback very seriously.Rest assured, we are addressing these issues immediately.
by A verified traveler
Posted 8 Oct 2024
Property is not well maintained, especially the rooms.
Comment from Hotel Management
10 Oct 2024 by Diane, Hotel Management
We are sorry you did not enjoy your stay. We will be addressing your issues with the staff. Thank you for taking the time to review us.
