Ratings based on 37 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
It was not clean and the brea was fair.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Mai,We appreciate your feedback and will share your concerns with our team to ensure our standards are met. If you have any other comments or suggestions, please feel free to contact us.
by A verified traveler from Hillsboro
Posted 3 Nov 2024
Safe was super nice, no hot breakfast, rooms were clean, overall... good quick stop.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Jennifer,We are pleased to hear that you found our safe to be satisfactory and the rooms clean during your stay. We appreciate your feedback on the breakfast offerings and are glad you had a good quick stop with us. Thank you for choosing to stay with us, we hope to welcome you back in the future.
by A verified traveler from Roseville, CA
Posted 27 Oct 2024
Good stay for the price.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Helmer,We are pleased to hear that you found value in your stay with us. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 15 Oct 2024
Hair dryer did not work
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Shelley,We regret any inconvenience caused by the hair dryer not functioning properly during your stay. Your feedback is valuable in helping us improve our services for future guests. We hope you will consider staying with us again so we can provide you with a more seamless experience.
by A verified traveler
Posted 15 Sep 2024
We were on our way to the motel when we received a call from the doctor's office informing me that my surgery that was scheduled for the next day was canceled. We live 3.5 hours from Medford. I tried calling to cancel the reservation and got the run around that we couldn't do this and you needed to call someone else. In the end, I was ripped off $128.00. Am I happy" Absolutely not! You got my money and I didn't get anything. What a scam!
Comment from Hotel Management
17 Sep 2024 by Manager, Hotel Management
Hello Jerry, I am sorry to hear about the unfortunate circumstances that led to your cancellation. To address reservation modifications, we kindly ask guests to adhere to our cancellation policy. If you have any further concerns, please reach out to our management team for assistance with your situation.
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Hello Marvin, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 31 Jul 2024 on Hotels
Very poor conditions and no service at all.
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Dear Guest, We're sorry to hear about your experience and appreciate your feedback. We encourage guests to communicate any issues during their stay so we have the opportunity to address them promptly. Your comments will certainly be shared with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 26 Jul 2024 on Orbitz
The property is fine. Hard to beat the price. But it was a little old and rundown. And the elevator made really weird noises like it was in its death throws.
Comment from Hotel Management
29 Jul 2024 by Manager, Hotel Management
Hello James, We appreciate your feedback on our affordable rates. We constantly strive to maintain our facilities. Your observations will be shared with the team for review and necessary improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Hello Harry,We apologize for falling short of your expectations during your stay. Please reach out to us directly with any additional feedback you would like to share so we can improve our services.
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Manager, Hotel Management
Hello Maria E, We're sorry to hear your experience didn't meet expectations. Please feel free to contact us directly with any details about your stay so we can address any concerns.
