Ratings based on 980 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Excellent
Comment from Hotel Management
20 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Gilsis!Thank you for taking the time to share your review with us! We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable. Please allow us to have you back anytime soon. Have a wonderful day! Juan David Ortiz Guest Service Analyst The Click Clack Hotel
by A verified traveler
Posted 20 Dec 2024
The Click Clack hotel is amazing. Very cool, rooms are classy & spacious.. The rooftop pool & bar are spectacular. I will return!
Comment from Hotel Management
20 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Alan!Thank you for taking the time to share your review with us! We're thrilled that you found us to be an amazing hotel with a cool vibe and facilities.It's great to read that you enjoy the rooftop pool and bar. That's definitely something worth remembering!Please allow us to have you back anytime soon. Have a wonderful day! Juan David Ortiz Guest Service Analyst The Click Clack Hotel
by A verified traveler from Glen Gardner
Posted 14 Dec 2024
Staff wouldn’t accommodate guests of any kind
Comment from Hotel Management
16 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Anthony!At the Click Clack Hotel, our priority is making our guests feel happy and comfortable. This is why, in order to ensure the safety and harmony of our guests; the hotel can reserve their right of admission.Please remember that guest policies are shared on your reservation before you arrive at the hotel.This applies to the common areas, too. But, we never meant to be rude or disrespectful!Please do not hesitate to contact us for anything you need.Have a great day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel
by A verified traveler
Posted 13 Dec 2024
The staff was very welcoming. The breakfast was great. The only thing is the ac in the room was not working properly. We did complain about it on our 2nd day. They did bring a portable ac. The exhaust pipe that took the hot air out kept falling. They came and fixed it but it fell again. We had a 7 day stay. They did upgrade the room at no charge on our final night. It would have been nice if they had done that earlier. But besides that, everything was good.
Comment from Hotel Management
17 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Vidalina!Thank you for taking the time to share your feedback with us!We're sorry for the inconvenience you experienced during your stay. Once you let us know about the issue, we did our best to make things better by providing the portable cooler and some complimentary consumptions as compensation. When the problem continued, we upgraded your room on the last night to make sure your stay ended better. The reason we couldn’t offer the room change earlier was because we were fully booked and didn’t have availability.We’re happy to read that aside from this, you enjoyed the breakfast and found our staff welcoming. We hope to have you back in order to provide you a even better experience!Have a great day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel
by A verified traveler from Miami
Posted 13 Dec 2024
The best area close to everything. Amazing staff.
Comment from Hotel Management
13 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Ismary!Thank you for taking the time to share your review and rate us 5/5!It's amazing you got to enjoy our location and amazing staff: It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel
by A verified traveler
Posted 10 Dec 2024
It was a very good experience
Comment from Hotel Management
11 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Karen!Thank you for taking the time to share your review and rate us with 5 stars!We love your visits and providing you the best experiences we can!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel
by A verified traveler from Bronxville
Posted 9 Dec 2024
Amazing place loved the Roof top and the staff.
Comment from Hotel Management
9 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Edgar!Thank you for taking the time to share your review with us! It's amazing to read that you got to enjoy our hotel and loved the Rooftop and staff: Our priority is making our guests feel happy and comfortable. Please allow us to have you back anytime soon. Have a wonderful day! Juan David Ortiz Guest Service Analyst The Click Clack Hotel
by A verified traveler
Posted 8 Dec 2024
Fantastic location!
Comment from Hotel Management
9 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Jenry!Thank you for taking the time to share your review and rate us 5/5!We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel
by A verified traveler
Posted 8 Dec 2024
Great location. Amazing food and drinks!
Comment from Hotel Management
9 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Gary!Thank you for taking the time to share your review with us! We're thrilled to read that you got yo enjoy our location, food, and drinks!Our priority is making our guests feel happy and comfortable. Please allow us to have you back anytime soon. Have a wonderful day! Juan David Ortiz Guest Service Analyst The Click Clack Hotel
by A verified traveler
Posted 8 Dec 2024
Great property
Comment from Hotel Management
9 Dec 2024 by TheClickClackHotel, Hotel Management
Hello Roselys!Thank you for taking the time to share your review with us! We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable. Please allow us to have you back anytime soon. Have a wonderful day! Juan David Ortiz Guest Service Analyst The Click Clack Hotel
