Ratings based on 270 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
This property is excellent. It makes you feel like you are staying in the jungle. Decor top notch. Employees top notch. Juan, Felipe and Natalia made you feel like home and part of their family. Will be back in January
Comment from Hotel Management
18 Nov 2024 by By Guest Service Manager, Hotel Management
Thank you for your kind words and for sharing your experience with us. It brings us great joy to know that your stay was memorable and that our team, especially Juan, Felipe, and Natalia, made you feel so welcomed and valued. At our property, we strive to create an atmosphere that blends luxury with a deep connection to nature, ensuring every guest feels at home while enjoying the unique environment we offer. Knowing that you plan to return in January is the highest compliment we could receive, and we eagerly await the opportunity to welcome you back and exceed your expectations once again. Safe travels until then!
by A verified traveler
Posted 17 Nov 2024
Best spot in Medellin beautiful rooms green safe clean and eco friendly
Comment from Hotel Management
17 Nov 2024 by By Guest Service Manager, Hotel Management
Thank you for your kind review and for highlighting your experience at our property. We are thrilled to know that your stay was enjoyable and that you appreciated the unique atmosphere we strive to create. At Selvario 36, we are committed to providing a harmonious blend of comfort, sustainability, and thoughtful design, ensuring every guest feels at home while connecting with the natural surroundings. Your recognition of our efforts motivates us to continue delivering exceptional experiences. We hope to have the pleasure of welcoming you back on your next visit to Medellín.
by A verified traveler
Posted 15 Nov 2024
Best hotel ever
Comment from Hotel Management
17 Nov 2024 by By Guest Service Manager, Hotel Management
Thank you for such a generous compliment! It’s truly rewarding to know that your stay with us exceeded your expectations. At Selvario 36, we take pride in creating unforgettable experiences through exceptional service, thoughtful design, and attention to detail. Your feedback inspires our team to continue striving for excellence. We hope to have the honor of welcoming you back in the near future for another remarkable stay.
by A verified traveler from hollywood
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by By Guest Service Manager, Hotel Management
Thank you for your wonderful 5-star rating! We truly appreciate your kind gesture and are delighted to know that your experience with us met your expectations.It would be an honor to welcome you back in the future and continue to provide you with exceptional service. If there’s anything you’d like to share about your stay, we’d love to hear it.
by A verified traveler
Posted 11 Nov 2024
Beautiful hotel, friendly staff, safe area, enjoyed my trip to medellin!
Comment from Hotel Management
12 Nov 2024 by By Guest Service Manager, Hotel Management
Thank you for sharing such wonderful feedback! We are delighted to know that you enjoyed your stay with us, appreciated our friendly team, and felt safe during your visit to Medellín. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another memorable experience.
by A verified traveler
Posted 11 Nov 2024
Great place and the staff is amazing!
Comment from Hotel Management
11 Nov 2024 by By Guest Service Manager, Hotel Management
Thank you very much for your kind words! We’re thrilled to hear that you enjoyed your stay and that our staff made a positive impression. Providing exceptional service and a memorable experience is our top priority, and it’s wonderful to know we achieved that during your visit. We look forward to welcoming you back for another outstanding stay soon!
by A verified traveler from Bonita Springs
Posted 10 Nov 2024
great location The nicest staff I have ever met
Comment from Hotel Management
11 Nov 2024 by By Guest Service Manager, Hotel Management
Thank you for your kind words. We’re delighted to hear that you enjoyed our location and that our team made your experience memorable. At our hotel, we strive to provide exceptional service, and it's rewarding to know our staff left such a positive impression. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 10 Nov 2024
La gente fue muy amable y atentivos. Ellos nos dieron buenas recomendaciones
Comment from Hotel Management
11 Nov 2024 by By Guest Service Manager, Hotel Management
Gracias por compartir su experiencia. Nos alegra saber que nuestro equipo le brindó una atención amable y atenta, y que las recomendaciones que le ofrecieron enriquecieron su estancia. Nos enorgullece ofrecer un servicio personalizado y de calidad, y esperamos tener el placer de recibirlo nuevamente en su próxima visita.
by A verified traveler
Posted 6 Nov 2024
We stayed at Selvario's Hotel for 12 nights, our stay was pleasant and very comfy, our only observation is that the size of the pool in the posted pictures does not correspond to the actual pool size, in personal, is smaller, however, when you're in Medellin, probably you don't use it because of the Cold Weather, also, the room's size are smaller than the posted pictures, this was a lintel issue for us with a long stay but the staff treated us like Family and did everything they could to make us feel at Home. Congratulations for the good service and paying attention to all the details. We highly recommend this hotel, the Location is the most.
Comment from Hotel Management
6 Nov 2024 by By Guest Service Manager, Hotel Management
Thank you for choosing Selvario 36 Hotel and for taking the time to share your experience. We are delighted to hear that your stay was pleasant and that our team made you feel at home with attentive and personalized service. We regret that the size of the pool and the room did not fully meet your expectations. Please rest assured that we take your feedback seriously, as our commitment is to ensure that the information provided on our platforms accurately reflects what guests will find at the hotel. We will review these aspects carefully to ensure consistency between our descriptions and the reality of our facilities. We are also pleased that you enjoyed our prime location and that we could be a positive part of your experience in Medellin. We sincerely appreciate your recommendation and look forward to the opportunity to welcome you again in the future.
by A verified traveler from Albuquerque
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by By Guest Service Manager, Hotel Management
Apreciamos profundamente su calificación perfecta de 5/5 en Expedia. Es un honor saber que su experiencia en Selvario 36 cumplió con sus expectativas. Cada miembro de nuestro equipo está comprometido en crear un entorno acogedor y de alta calidad para nuestros huéspedes, y su valoración nos impulsa a seguir elevando nuestros estándares de servicio. Será un placer recibirle nuevamente en futuras estancias y brindarle otra experiencia memorable en el corazón de Medellín.
