Ratings based on 129 Verified Reviews
4.8 Room cleanliness
4.6 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nightmare in Medellín beware of BeMate
Posted 7 Jan 2024 on HotelsIt was a really nice hotel a couple of months ago water pipe from air conditioner flooded in the floor. I have the iPhone by in the floor charging it no longer works. I have a battery charger that got wet they offered no compensation would not change rooms and turn the air conditioner back on
Comment from Hotel Management
9 Jan 2024 by Sebastian, Hotel Management
Hi Charles, we are very surprised by this review, we fixed the AC asap, and I just remember the only problem we had was about the extra guest that you complaint about and you didn't want to pay for, when we both know you're a frequent guest and you have already complaint about this!
by A verified traveler from Calgary
Posted 6 Jan 2024
Great facility. Excellent and friendly staff
Comment from Hotel Management
8 Jan 2024 by Sebastian, Hotel Management
Hi Stephen, it was a pleasure to have you as our dear guest!! We'll love to host you again!
by A verified traveler
Posted 3 Jan 2024
Loved it. Amazing apartment, in a relatively quiet and tourist-friendly safe area of Medellin but just a few mins from the bustling poblado. Will stay here again, hopefully for much longer.
Comment from Hotel Management
8 Jan 2024 by Sebastian, Hotel Management
Hi James, we loved that you enjoy your time with us, and for sure, we will be waiting for you to host you again!!!
by A verified traveler
Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
1 Feb 2024 by Sebastian, Hotel Management
Thank you Neal for staying with us, it was a pleasure to host you, and it will be a pleasure as well to host you again!
by A verified traveler
1 night Medellín December 2023
Posted 27 Dec 2023 on HotelsCheck in was super easy and smooth, cafe downstairs was awesome for a quick cafe pick me up after a long day of trave. Location was super convenient and the room was fantastic with an amazing veranda to enjoy a drink with a view. Only drawback were the pillows as they were large and the early morning gym noise from a class that was being held in the first floor gym. Considering everything, the place was an amazing value and I would definitely stay here again.
Comment from Hotel Management
28 Dec 2023 by Michael, Hotel Management
Hi Michael, this is really important for us to improve our service, we are very happy you enjoyed your stay with us, and hopefully we will love to host you again.
by A verified traveler
Posted 25 Dec 2023
Comment from Hotel Management
22 Jan 2024 by Sebastian, Hotel Management
Hola Juan, me gustaría saber más sobre tu estancia con nosotros, así podemos mejorar en nuestro servicio y en como se vio afectada tu estancia
by A verified traveler
Posted 23 Dec 2023 on Hotels
Comment from Hotel Management
26 Dec 2023 by Silvana, Hotel Management
Hi Silvana, we are glad that you enjoyed your stay with us, it will be a pleasure to host you again!
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
21 Dec 2023 by Stephen, Hotel Management
Hi Stephen, we are really glad to see that your stay with us was such a great experience, it will be a pleasure to host you again!!
by A verified traveler
Posted 16 Dec 2023
Great place to stay
Comment from Hotel Management
21 Dec 2023 by Jose, Hotel Management
Hi Jose, we are glad to know that your stay was what you were looking for!! We will be glad to host you again!
by A verified traveler
Great value for money. Huge apartments
Posted 15 Dec 2023 on HotelsExcellent hotel apartment. Brand new and 5 star class furniture and bedding etc.
Comment from Hotel Management
21 Dec 2023 by Michael, Hotel Management
Good morning Michael, from BeMate we send you our best regards and we are glad to see that you enjoyed your stay in our place!! we'll be glad to host you again!
