Ratings based on 979 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Panama
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Service excellent
Comment from Hotel Management
19 Nov 2024 by Nh Collection Team, Hotel Management
Dear Miangela, thakyou for your review and your racking!
by A verified traveler
Posted 16 Nov 2024
Not as good as it used to be
Comment from Hotel Management
19 Nov 2024 by Nh Collection Team, Hotel Management
Dear Hector, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Nh Collection Team, Hotel Management
Dear eric, thank you for your review, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.we hope to have the opportunity to welcome you back and improve on your experience in the near future.
by A verified traveler
Posted 2 Nov 2024
Excellent breakfast. Very helpful staff. Great pool. Spa services on site.
Comment from Hotel Management
5 Nov 2024 by Nh Collection Team, Hotel Management
Hello Ellen, thank you for your comments and racking about our staff, pool and spa service
by A verified traveler
Posted 1 Nov 2024
Hotel was clean and very nice will recommend
Comment from Hotel Management
1 Nov 2024 by Nh Collection Team, Hotel Management
Dear Adrian, thank you for your ranking and comments.
by A verified traveler
Posted 30 Oct 2024
Very clean and pro environment
Comment from Hotel Management
1 Nov 2024 by Nh Collection Team, Hotel Management
Dear Jose, thank you for your ranking and comments.
by A verified traveler
Posted 29 Oct 2024
They are very ice
Comment from Hotel Management
1 Nov 2024 by Nh Collection Team, Hotel Management
Dear Johannes,thank you for your ranking and comments!
by A verified traveler from Miami Fl
Posted 28 Oct 2024
Staff was helpful and courteous. Also very professional
Comment from Hotel Management
29 Oct 2024 by Nh Collection Team, Hotel Management
Dear Jean thank you for the score!
