Ratings based on 314 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago
Posted 13 Dec 2024
Great budget hotel.
Comment from Hotel Management
17 Dec 2024 by Equipo Ibis Itagui, Hotel Management
Le agradecemos enormemente sus comentarios en relación a su estancia. Es siempre un placer recibir comentarios positivos.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.
by A verified traveler
Posted 30 Nov 2024
Nice hotel with a very clean room and comfortable bed. The room is very basic but the price is worth it. The only items I would improve would be the AC which took long to cool down the room and a bottle of water in the room. Nice and friendly staff!
Comment from Hotel Management
9 Dec 2024 by Equipo Ibis Itagui, Hotel Management
Dear DavidWe greatly appreciate your comments regarding your stay at the ibis budget Itagüí. It is always a pleasure to receive comments that help us improve the quality of our services. We will pass on your observations to our team, hoping that your next visit will be as much to your liking.
by A verified traveler
Posted 18 Nov 2024
nice and verry good hotel
Comment from Hotel Management
9 Dec 2024 by Equipo Ibis Itagui, Hotel Management
Dear FabioWe greatly appreciate your comments regarding your stay at the ibis budget Itagüí. It is always a pleasure to receive positive feedback. We hope that your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Dec 2024 by Equipo Ibis Itagui, Hotel Management
Estimado PatrickLe agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Itagüí. Es siempre un placer recibir comentarios positivos, esperando que su próxima visita sea tan agradable como la previa.
by A verified traveler
Posted 4 Nov 2024
Bad Hotel in 3rd World South America. The Hotel was bugged, sedated, and obese.
Comment from Hotel Management
6 Nov 2024 by Laura Yarce General Manager, Hotel Management
Dear BryanWe appreciate the time you have taken to send us your comments about your stay.We are very sorry that your experience has not met your expectations.At Ibis budget itagui we strive to provide a quality service to each of our clients and all our processes are governed by the data protection law, so the administrative staff will contact you to clarify your concerns.Receive a cordial greeting.Laura YarceGeneral Manager
by A verified traveler from Long Island City
Posted 3 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Laura Yarce General Manager, Hotel Management
Dear Ana LuciaWe appreciate the time you have taken to send us your comments about your stay.We are deeply sorry that your experience has not met your expectations; at ibis budget Itagui we strive to provide quality service to each of our clients, which is why we have a strict fumigation plan to meet the quality standards required by the chain.Your comments are very important to us, we hope to have the opportunity to serve you again.Laura YarceGeneral Manager
by A verified traveler
Posted 3 Nov 2024
Room has bad bugs and bad neighborhood.
Comment from Hotel Management
6 Nov 2024 by Laura Yarce General Manager, Hotel Management
Dear BryanWe appreciate the time you have taken to send us your comments about your stay.We are very sorry that your experience has not met your expectations; at ibis budget Itagui we strive to provide quality service to each of our clients, which is why we have a strict fumigation plan to meet the quality standards required by the chain.Your comments are very important to us, we hope to have the opportunity to serve you again.Laura YarceGeneral Manager
by A verified traveler
Posted 29 Oct 2024
The area is ok, service and staff was great.
Comment from Hotel Management
30 Oct 2024 by Team Ibis budget Itagüí , Hotel Management
We are very grateful that you have shared your experience regarding your stay at ibis budget Itagüí and we hope that your next visit will be as pleasant as the previous one. It is always a pleasure to receive positive feedback.Team Ibis budget Itagüí #WeareOpen #All #IbisBudget
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Team Ibis budget Itagüí , Hotel Management
Le agradecemos enormemente que haya compartido su experiencia en relación a su estancia en ibis budget Itagüí y esperando que su próxima visita sea tan agradable como la previa. Es siempre un placer recibir comentarios positivos.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Team Ibis budget Itagüí , Hotel Management
Le agradecemos enormemente que haya compartido su experiencia en relación a su estancia en ibis budget Itagüí y esperando que su próxima visita sea tan agradable como la previa. Es siempre un placer recibir comentarios positivos.
