Ratings based on 102 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2019
The mattress was protected by a plastic cover which make Pelops sweat. The window handle was broken and I could not close the window and of course the noise was terrible. The staff was very nice and the property was clean, but need mora details in order to meme the place more pleasant.
by A verified traveler
Posted 20 Jun 2019
by A verified traveler
Posted 18 Jun 2019
by A verified traveler from Port of Spain
Posted 14 Jun 2019
Front desk tried to charge an extra 30000 when a friend visited me alluding that it was “not that kind of hotel”. I had to let her know I was “ not that kind of person”
Also for whatever reason my door was opened by staff around midnight on one occasion
by A verified traveler
Not impressed.
Posted 13 Jun 2019 on HotelsBefore we booked it says that there is self-service laundry. There isn’t. And it’s expensive to do it through the hotel. Extremely disappointing. It was the only reason we booked the hotel! Also, it says that all staff are bilingual. Not one of them speaks English which made it extremely difficult to ask anything. Wouldn’t stay again
by A verified traveler
Posted 9 Jun 2019
by A verified traveler
Posted 20 May 2019 on Travelocity
This hotel is clean, the room was spacious, and the staff is very friendly; however, the location is horrible! It is not in a safe neighborhood. There are no places to eat or hang out at night that are close and safe enough to go walking, so you must take a Taxi or Uber to go anywhere after 6pm. The hotel is right in front of a highway, so there is noise almost all throughout the night, and underneath the highway (across from the hotel entrance) there is a community of homeless people.
by A verified traveler
Posted 22 Mar 2019
Located in very bad location, a lot of drug floating around. Endless homeless people for as far as the eye can see. Hotel was very small, no safe and no air conditioning.
Comment from Hotel Management
24 Apr 2019 by c, Hotel Management
Thanks for your opinion.
by A verified traveler
Would not recommend
Posted 19 Feb 2019 on HotelsDowntown area with homeless people hanging around the corner. Not the safest area at night. Staff can not speak English so it may be difficult for those who cannot speak Spanish. Breakfast was below par. Room was spacious and had hot water. Laundry service was ridiculously priced too high.
by A verified traveler
Posted 11 Dec 2018 on Hotels
