Ratings based on 232 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Great hotel very nice staff
Comment from Hotel Management
24 Nov 2024 by thank you , Hotel Management
Mr Matta thank you so much for your comments, we appreciate them, we work to give the best of us to our guests, hope to see you back soon.
5 out of 5
by A verified traveler from Bronx

Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Gracias, Hotel Management
Sr, Rodriguez, agradecemos mucho sus comentarios, trabajamos para dar lo mejor de nosotros a nuestros huéspedes, esperamos regrese pronto, estamos siempre para servirle
1 out of 5
by A verified traveler from Riverside

Posted 22 Oct 2024
I think Hotel Llarmas could have been better…
Comment from Hotel Management
23 Oct 2024 by Thank you so much, Hotel Management
Mr Chanthokya thank you so much for your comments, we work to give the best of us, but you opinion help us to keep improving our service, hope in another time you can see the best of us
1 out of 5
by A verified traveler from Jacksonville

Posted 21 Oct 2024
One of the hotel workers let a couple into my room around 6 am while I slept. Turned the lights on and then realized that he let the couple into the wrong room. I was sleeping in the nude while all this happened. At first I thought it was room service. I kept yelling to go away, however a couple walked in and sat on the couch.
Comment from Hotel Management
21 Oct 2024 by Thank you so much, Hotel Management
Mr. Euvin, we are so sorry about what you told us, it was a big mistake and we take it as an experience to keep improving our service and our job talent, hope in another time we can give you the best of us
4 out of 5
by A verified traveler

Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Gracias por su puntuación, Hotel Management
Sr Herbert, agradecemos mucho su puntuación, trabajamos para dar lo mejor de nosotros a nuestros huéspedes, fue un gusto tenerle con nosotros, esperamos regrese pronto
1 out of 5
by A verified traveler

Posted 14 Oct 2024
The picture are nothing like the actual hotel. There ac are old and don’t cool down the jetted tubs don’t work at all. We turned on the tub and the jet chrome pieces all popped out. Just avoid if possible save yourself the headache.
Comment from Hotel Management
15 Oct 2024 by Thank you so much, Hotel Management
Mr Flores, thank you so much for your comments, your opinion is so important for us, we take your comments to improve our service, hope in another time you can see the best of us.
5 out of 5
by A verified traveler from los gatos

Posted 5 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Gracias, Hotel Management
Sr Sean siempre es un gusto tenerles en nuestro hotel, trabajamos para ofrecerles lo mejor de nosotros y se sientan como en casa, estamos siempre para servirle
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by Gracias por su puntuación, Hotel Management
Muchas gracias por su puntuación, su opinión es muy importante para nosotros, esto nos llena de alegría para seguir dando lo mejor de nosotros, estamos siempre para servirle
3 out of 5
by A verified traveler from Los Angeles

Posted 4 Sep 2024
No windows. Poor air conditioning and no fresh air
Comment from Hotel Management
5 Sep 2024 by Thank you so much, Hotel Management
Mr Perry, its a shame your stay was not what you expected, your opinion is so important, it help us to improve our service, we hope in another time you can see the best of us
4 out of 5
by A verified traveler

Posted 1 Sep 2024
Nice and need.
Comment from Hotel Management
2 Sep 2024 by Thank you so much, Hotel Management
Mr. Thijzen thank you so much for your comments, your opinion is so important for us, it was a pleasure to have you in our hotel, hope to see you soon