Ratings based on 452 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Staff is friendly and helpful
Comment from Hotel Management
29 Oct 2024 by Estancia, Hotel Management
Buenas tardes estimado. Nos da gusto que su estancia en el hotel fuese de su agrado. Esperamos su visita nuevamente. Estamos en proceso de mejora para ofrecer un mejor servicio. Saludos,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Estancia, Hotel Management
Buenas tardes estimado. Nos da gusto que su estancia en el hotel fuese de su agrado. Esperamos su visita nuevamente. Estamos en proceso de mejora para ofrecer un mejor servicio. Saludos,
by A verified traveler
Posted 13 Oct 2024
Super noisy. Construction going on during the day which made it hard to relax. There was a metal vent in the room that made lots of noise in the middle of the night from the rain. Bellman was really helpful though.
Comment from Hotel Management
21 Oct 2024 by Estancia, Hotel Management
Buenas tardes estimado. Nos da gusto que su estancia en el hotel fuese de su agrado. Esperamos su visita nuevamente. Estamos en proceso de mejora para ofrecer un mejor servicio. Saludos,
by A verified traveler
Posted 4 Oct 2024
The best hotel with the best staff, its like a second home to me
Comment from Hotel Management
4 Oct 2024 by Hotel Lincoln, Hotel Management
Mrs. Luz is with all our love always
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Estancia, Hotel Management
Gracias por sus comentarios.Esperamos que su estadía fuese grata.Saludos,
by A verified traveler
Posted 28 Aug 2024 on Hotels
I had an amazing time at Hotel Lincoln. The location is amazing but the staff are the real highlight. Angie thank you for always being so friendly, Cezar the hardest working guy in there (give that man a raise!), Lucana every morning greeting me so positively with breakfast, and the front desk staff of Jorge and Richard were very helpful with anything I needed.
The place was under construction so it can get noisy during the day and my room did have a leak... twice. Again, not reflective of the staff but of the building. I would 100% come back. Thank you guys!!
Comment from Hotel Management
30 Aug 2024 by Estancia, Hotel Management
Thank you very much for your comment. We are working to offer a better service. Best regards.
by A verified traveler
Posted 27 Aug 2024 on Hotels
The staff is very nice and excellent costumer services but the only bad is the breakfast is terrible very poor and we need to wait for a person give the food I we like to take the food myself the receptionist is very nice person
Comment from Hotel Management
30 Aug 2024 by Estancia, Hotel Management
Thank you very much for your comment. We are working to offer a better service. Best regards.
by A verified traveler
Posted 25 Aug 2024
Clean room, great staff
Comment from Hotel Management
26 Aug 2024 by Estancia, Hotel Management
Muy buenas tardesNos alegra que su estancia fuese muy agradable.Saludos,
by A verified traveler
Posted 23 Aug 2024
The staff it was excellent the reception guy is the best the only bad is the breakfast is very poor and we can’t take the food we have to wait for somebody service the food
Comment from Hotel Management
30 Aug 2024 by Estancia, Hotel Management
Thank you very much for your comment. We are working to offer a better service. Best regards.
by A verified traveler
Posted 9 Aug 2024
Nice clean safe place, no wifi during my entire stay
Had to buy data..
Comment from Hotel Management
15 Aug 2024 by Estancia, Hotel Management
Buenas tardes Víctor, gracias por tus comentarios. estamos trabajando para mejorar en nuestras experiencias.Saludos,
