Ratings based on 144 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Aug 2024 on Hotels
by A verified traveler
Posted 3 Aug 2024
Very good
by A verified traveler from Victoria
Posted 30 Jul 2024
Hotel Laureles Plaza is a very good choice overall. Highlights of this hotel are: 6th floor jacuzzi (open until 9 pm), yummy free buffet breakfast (free coffee is available in the lobby anytime) and location (so many dining options in the second safest neighbourhood in Medellín, the Laureles). If you like purchasing your own grocery like me, there is a D1 store less than 3 minutes away walking. Most staff were very helpful except the first one who helped me check in as he ignored my online check in which I spent 30 minutes filling it… and he needed help by another staff to complete my manual check in. The room is very small in general but it has an air conditioner. There are no coffee or tea making machines. There is a mini fridge … with mini bar … I suggest buying your groceries (like water or juice or snacks) from outside. There is a safe in the room. My hand/wash soap was empty when I checked in … and I had to go downstairs to fill it in. Bed and pillows are comfortable. There is only one light in the whole room … and two in washroom. Very simple room. There were many ants on the washroom floor … every day. I love sitting on the 6th floor or using the Jacuzzi… amazing experience.
by A verified traveler
Posted 9 Jul 2024
by A verified traveler
Posted 5 Jul 2024 on Travelocity
Great staff. Only downside was the breakfast! They should change it up a little and prepare different options.
by A verified traveler
Posted 5 Jul 2024 on Travelocity
The staff was very helpful and accommodating when we had to move rooms because of bedding situation.
by A verified traveler from Carolina
Posted 24 May 2024
by A verified traveler
Posted 28 Apr 2024
Very clean and the staff is wonderful
by A verified traveler
Posted 20 Apr 2024 on Orbitz
The hotel is ok. The room just small, but it works if you want to take rest and be in good neighboord
by A verified traveler
Good area
Posted 31 Mar 2024 on HotelsWas a good stay but wouldnt allow guests to visir without paperwork. Also did not have currency to exchange for us $. I almost was stuck not being able to pay my taxi to the airport
