Ratings based on 191 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Sep 2024
Facility is being remodeled.
Comment from Hotel Management
5 Sep 2024 by recepcion , Hotel Management
Cordial Saludo, Muchas gracias,
4 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by mercadeo, Hotel Management
Cordial Saludo, Muchas gracias,
5 out of 5
by A verified traveler

Posted 13 Aug 2024
Excelente servicio, limpieza y amabilidad
Comment from Hotel Management
5 Sep 2024 by Merdadeo, Hotel Management
Cordial Saludo, Muchas gracias,
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Comment from Hotel Management
5 Sep 2024 by mercadeo, Hotel Management
Cordial Saludo, Muchas gracias,
4 out of 5
by A verified traveler

Posted 29 Jul 2024
Nice and safe location with a five minute Uber to Provencia nightlife. Staff is great. Complimentary cooked to order breakfast until 10am. Guest friendly. Nice view from upper floors.
Comment from Hotel Management
5 Sep 2024 by mercadeo, Hotel Management
Cordial Saludo, Muchas gracias,
4 out of 5
by A verified traveler

Posted 15 Apr 2024
BIG ROOM Minibar with diverse drinks if you need it.
3 out of 5
by A verified traveler from Bogota

Posted 17 Mar 2024
Very basic stay
Comment from Hotel Management
22 Mar 2024 by AND, Hotel Management
I hope that on your next stay you can stay in one of our SUITE rooms REGARDS
5 out of 5
by A verified traveler

Great service

Posted 19 Oct 2023 on Hotels
Staff was very helpful during entire stay, from check in to in room service to check out. Would definitely recommend.
Comment from Hotel Management
24 Oct 2023 by Thank you , Hotel Management
Thank you for your comments, your messages allow us to improve every day, we look forward to seeing you next time
1 out of 5
by A verified traveler

Posted 12 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Gracias, Hotel Management
Muchas gracias por su comentario, sus opiniones nos ayudan a mejorar, lamentamos no haber cumplido con sus expectativas, mil disculpas y esperamos en una próxima ocasión ofrecerle un servicia más ameno, feliz tarde.
3 out of 5
by A verified traveler from Orlando

Posted 2 Oct 2023
Good area near shops and dining. However, we experienced Noise from people in nearby balcony. Never again.
Comment from Hotel Management
3 Oct 2023 by Good Morning , Hotel Management
We are very sorry for the inconveniences presented, your comments help us improve