Ratings based on 979 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Cordialmente, Jean Carrascal D Jefe de Rececpión, Hotel Management
Estiamado Don Luis,Muchas gracias por su calificación, la cual nuestro equipo aprecia mucho, trabajamos motivados para ofrecerles una gran experiencia, para nosotros será un placer recibirle nuevamente, en el Hotel Bh el Poblado siempre será bienvenido.
by A verified traveler
Posted 11 Nov 2024
The lights in the room, are very low
Comment from Hotel Management
12 Nov 2024 by Hotel Bh el Poblado , Hotel Management
Mr. WilsonWe appreciate your rating and words, we will share them with your staff in charge, we would love to welcome you again and offer you a better experience, we look forward to seeing you.CordiallyJean Carrascal DFront Office Manager
by A verified traveler
Posted 8 Nov 2024
Great service!!
Comment from Hotel Management
8 Nov 2024 by Hotel Bh El Poblado, Hotel Management
Kind regards Mrs. AnaWe appreciate your rating and words, they are very important to us, we will be delighted to welcome you again, we look forward to seeing you.Cordially Jean Carrascal DFront Office Manager
by A verified traveler
Posted 4 Nov 2024
Client service was spectacular. I definitely recommend this hotel.
Comment from Hotel Management
5 Nov 2024 by Hotel Bh El Poblado, Hotel Management
Kind regards. Mr. GarciaWe appreciate your rating and words, we are pleased that you enjoyed our service, it was a pleasure to serve you, we will love to welcome you again. We look forward to seeing you. CordiallyJean Carrascal DFront Office Manager
by A verified traveler
Posted 28 Oct 2024
Excellent customer service good location and perfect view of the city.
Comment from Hotel Management
28 Oct 2024 by Hotel Bh el Poblado, Hotel Management
Kind regard Mr LuisWe appreciate your rating and words, it was a pleasure for us to serve you, we hope to see you again.CordiallyJean Carrascal DFront Office Manger
by A verified traveler
Posted 20 Oct 2024
The staf was excellent
Comment from Hotel Management
23 Oct 2024 by Hotel Bh El Poblado, Hotel Management
Dear Mrs. ChudellaWe appreciate your words and rating. It was a pleasure to serve you and we look forward to seeing you soon.CordiallyJean Carrascal DFront Office Manager
by A verified traveler
Posted 14 Oct 2024
Todo excelente
Comment from Hotel Management
15 Oct 2024 by Hotel Bh El Poblado, Hotel Management
Estimada SilvanaApreciamos su calificación y palabras, para nosotros fue un placer recibirle, nos encantará recibirle nuevamente, le esperamos. Cordialmente,Jean Carrascal DJefe de Recepción
by A verified traveler
Posted 4 Oct 2024
It was a great experience
Comment from Hotel Management
7 Oct 2024 by Hotel Bh El Poblado, Hotel Management
Dear Mrs. ChudellaWe appreciate your rating and words, we would love to welcome you again, at Hotel Bh el Poblado you will always be welcome.CordiallyJean Carrascal DFront Office Manager
by A verified traveler
Posted 16 Sep 2024
A very good location next to Santa Fe Mall
Comment from Hotel Management
16 Sep 2024 by Hotel Bh el Poblado , Hotel Management
Dear Mr. Jose We appreciate your rating and words, it was a pleasure to serve you, we will be delighted to welcome you again, we look forward to seeing you.CordiallyJean Carrascal DJefe de Recepción
by A verified traveler
Posted 24 Aug 2024
Generally good
Comment from Hotel Management
30 Aug 2024 by Hotel Bh el Poblado , Hotel Management
Dear Mr DavidWe appreciate your comment and rating, we are pleased to know that you enjoyed your stay with us, we will love to welcome you again, we look forward to seeing you.CordiallyJean Carrascal DFront Office Manager
