Ratings based on 196 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
This place has some great perks, but it’s important to weigh the pros and cons.
The location is good - right in front of a big mall. But it’s not in a super touristy area, which could be a plus or a minus depending on what you’re looking for.
The apartments are a bit smaller than they seem in the pictures, and the furniture is a bit old and worn out. But it’s still functional. The outside noise can be a bit loud, and there’s no soundproofing at all.
The bathroom is tiny and the hot water isn’t always reliable.
The breakfast is included, which is a nice touch. But you have to order room service and the food selection is pretty limited. The food is good, though.
The air conditioning is only in the room, not in the other areas. It can get pretty hot, especially if it’s sunny outside. If you need air conditioning in all the rooms, this might not be the best choice for you.
The staff is really friendly and helpful.
In summary, the value for your money is pretty good, and depending on your needs, this can be a great option for your stay in Medellin.
Comment from Hotel Management
18 Jan 2025 by Gerente Aparta-Hotel Portal del Rodeo, Hotel Management
Dear Mr. Freddy, we greatly appreciate your comment and regret the perceptions received regarding some services or facilities. We are currently updating the apartments to improve the experience of our guests. We hope to offer you a better stay on your next visit.
by A verified traveler
Posted 25 Dec 2024
Great location
Comment from Hotel Management
27 Dec 2024 by Gerente Aparta-Hotel Portal del Rodeo, Hotel Management
Dear Mr. GarciaWe really appreciate your opinion and we are happy to know that the location was ideal for your stay. We hope to see you again.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Yeison Hernández (Gerente), Hotel Management
Apreciado Huésped agradecemos mucho su comentario y esperamos tenerlo pronto de vuelta.
by A verified traveler
Posted 22 Oct 2024
Very Friendly at the front desk.
Comment from Hotel Management
22 Oct 2024 by Gerente Aparta-Hotel Portal del Rodeo, Hotel Management
Dear guest, we really appreciate your comment and we love to know that you liked the attention of the reception staff. We hope to see you soon.
by A verified traveler
Posted 24 Sep 2024
Very nice
Comment from Hotel Management
11 Oct 2024 by Gerente Aparta-Hotel Portal del Rodeo, Hotel Management
Dear guest, thank you very much for your comment, we hope to see you soon.
by A verified traveler
Posted 11 Sep 2024 on Hotels
The Aparta Hotel Is an apartment with a reception like a hotel. Each apartment has a living room, a small kitchen, two bathrooms (one with a sink and toilet only), and a bedroom. Basic plates, cooking utensils, pots, pans, blender, fridge, and coffee maker are in the kitchen. You order breakfast as a room service, and it is included. The staff is helpful and friendly, but I don't know if they speak English. There is a large shopping center across the street, and there are plenty of busses to the Metro station. It costs around $25 to get there by Uber from the airport.
Comment from Hotel Management
12 Sep 2024 by Gerente Aparta-Hotel Portal del Rodeo, Hotel Management
Dear Mr. Nakabayashi, we greatly appreciate your comment and we are glad to know that you enjoyed an excellent stay. We were delighted to meet your expectations and we hope to see you again soon.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Gerente Aparta-Hotel Portal del Rodeo, Hotel Management
Dear guest, thank you for your comment, we hope to see you soon.
by A verified traveler
Posted 31 Aug 2024
Excellent all around
Comment from Hotel Management
6 Sep 2024 by Gerente Aparta-Hotel Portal del Rodeo, Hotel Management
Mr. Hugo, we are glad to know that you enjoyed your stay at our hotel. We hope to serve you even better on your next visit.
by A verified traveler
Posted 28 Aug 2024 on Orbitz
Great location. Safe and near shopping. Daily breakfast. Friendly staff.
Comment from Hotel Management
6 Sep 2024 by Gerente Aparta-Hotel Portal del Rodeo, Hotel Management
Dear guest, we appreciate your comment and we are happy to know that you enjoyed an excellent stay. We hope to see you soon.
by A verified traveler
Posted 17 Jul 2024
Very good
Comment from Hotel Management
23 Jul 2024 by Marketing Analyst, Hotel Management
Dear guest, thank you for your feedback. We're glad to hear it was very good.
