Ratings based on 62 Verified Reviews

4.3 out of 5
79% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Decent hotel for airport free shuttle

Posted 2 Mar 2024 on Hotels
Good hotel with good strong hot water and nice modern room Limited breakfast good swimming pool
5 out of 5
by A verified traveler

Posted 31 Dec 2023
The pool was excellent, and the restaurant had some killer dim- sum.
5 out of 5
by A verified traveler

Posted 14 Dec 2023
I stayed here two nights, preparing for my flight back to Bali. Actually, this was an excellent transfer hotel. The pool rocked and the restaurant was very good. There is not really a lot going on around the hotel, but if your just waiting for a flight, you couldn’t do better than this gem.
4 out of 5
by A verified traveler

Nice place

Posted 16 Jun 2023 on Hotels
It was very clean, but the toilet would not flush properly - needs some attention in the works.
Comment from Hotel Management
28 Jul 2023 by Dewi, Hotel Management
Thank you for choosing to stay with Thong's Hotel Kualanamu during your visit to North Sumatera. We hope that you enjoy the facilities and services we provide and we do apologize if there's something that we failed to fill. For the future we'll do the best services and facilities and we'll waiting for you for the next reservarvation On behalf of,Management
4 out of 5
by A verified traveler

Posted 2 Mar 2023
The grounds and pool are nice. I agree with other reviews that it's a perfect place next to the airport with a free shuttle for a transit type stay. Clean, comfy, nice and excellent value.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2019 on Hotels
4 out of 5
by A verified traveler

Posted 17 Aug 2019
room smelt of smoke and burn marks on bedside table from smokes, although rooms non smoking
4 out of 5
by A verified traveler

Posted 9 Aug 2019
Being close to the airport and free shuttle service is great.Friendly staff,nice rooms but basic breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2019
5 out of 5
by A verified traveler

Posted 22 Jan 2019
Brilliant....absolutely spot on for an airport stop over. Or longer.