Ratings based on 75 Verified Reviews

4.6 out of 5
86% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Peaceful oasis. Beautiful grounds.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2024
5 out of 5
by A verified traveler

Tranquil

Posted 10 Mar 2024 on Hotels
Lovely hotel, beautiful setting. Tranquil, chilled. Breakfast is amazing, as is the food we ate in the restaurant. The room is fine but slightly dated. Apart from that a lovely one day two nights stay here.
4 out of 5
by A verified traveler

Great hotel

Posted 26 Feb 2024 on Hotels
Very nice boutique hotel with lovely staff very experienced in tours
5 out of 5
by A verified traveler from Chester

Posted 10 Apr 2023
The hotel is very well maintained and the rooms are in separate blocks a short walk through the (lovely) garden to the restaurant and pool beyond. It is in a colonial style and sits off the main country road which is busy and has a mosque so be aware of the calls to pray. There is nowhere worth walking outside, but otherwise this is a very relaxing retreat. 🙂
3 out of 5
by A verified traveler

Posted 20 Jan 2023
I booked 1 bedroom family suite and they gave me a studio. I am not happy for not getting what I paid. After I spoke to the The front desk, she told me that the room that I booked from Expedia was a studio and that’s what they gave me. She was very short and just want to ended the conversation by telling me to call them again if I still have a problem without tried to find the issues or trying to resolve the issues. After my check in review submitted. Apparently the owner of the facility trying to spoke to my brother whom I booked the room for regarding my review. I traveled at least 4 times a year domestic and internationally mostly booked my hotel through the Expedia. Year’s been using the Expedia, this is only 2nd times that I have an issues with the hotel that I booked. Beside issues with the room, I think they were happy with their stays.
5 out of 5
by A verified traveler

Posted 10 Jan 2023 on Travelocity
An oasis in the middle of a very busy street but once you’re inside, it seems like you’re in paradise! Excellent service, staffs are very efficient, super friendly and very helpful.
5 out of 5
by A verified traveler

Posted 6 Jan 2020 on Orbitz
The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra. It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth. Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2019
5 out of 5
by A verified traveler

Hidden gem in Medan

Posted 8 Jul 2019 on Hotels
I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.