Ratings based on 41 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Mar 2024
Currently extensive building works around the property.also does not accept cash,otherwise ok
5 out of 5
by A verified traveler

Excellent hotel with no wifi

Posted 27 Feb 2021 on Hotels
Excellent hotel overall. But during my whole stay, wifi never worked. It is such a nice hotel, but poor wifi? It is totally unacceptable. They were not able to fix the wifi, even after complained more than 5 times. I wanted to extend my stay more, but because of wifi, i checked out to different hotel. Everything else was fantastic, so nice bed, very clean hotel, very nice and helpful staffs. I really wanna go there back again, hopefully they fix th wifi problem.
3 out of 5
by A verified traveler

Posted 26 Jan 2020 on Hotels
The air conditioner can’t work well.
4 out of 5
by A verified traveler

Posted 13 May 2019
Location very convenience for those who want to catch flight.. But also convenience as it located at town centre..walking distance to merdeka walk. Short fall is near to buzy Road and train.. May hv some noise for certain people..
Comment from Hotel Management
22 May 2019 by rina, Hotel Management
Dear Mr/Mrs Greetings from d’primahotel Medan Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Dprimahotel Medan
3 out of 5
by A verified traveler

Posted 17 Apr 2019
Good for overnight if flying early, or arriving late. Rasy to get to Centrale Mall, for cafe and restaurant.
Comment from Hotel Management
22 May 2019 by Rina, Hotel Management
Dear Mr/Mrs Greetings from d’primahotel Medan Thank you very much for staying with d’primahotel Medan and glad to hear that you had an enjoyable stay during your visit to Medan City. Your valuable feedback related to our hotel services from our staff is really appreciated. We will definitely share this to the staff and also encourage their spirit to improve and provide better service to all of our guest in the future. Once again thank you and we look forward to having you back to d’primahotel Medan. Sincerely yours, Dprimahotel Medan
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2019 on Hotels
4 out of 5
by A verified traveler from Seri Kembangan, my

Posted 7 Jan 2019
everything seems ok except for breakfast at starbucks is so less and the same thing everyday. They should provide a proper breakfast for guests.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2018 on Hotels
3 out of 5
by A verified traveler

Posted 1 Sep 2018 on Hotels
The Wi-Fi is down for 95% of the time. Need to look into this. It's definitely not ideal for business traveller.
Comment from Hotel Management
12 Sep 2018 by rina, Hotel Management
Thank you for choosing dprimahotel Medan for your recent stay. We apologize because when you stay here Wi-Fi is problematic, but we have fixed it. We hope this will not prevent you from staying with us during your next visit to Medan.Best Wishes
4 out of 5
by A verified traveler

Posted 9 Jul 2018 on Hotels
Nice location above the train station, but train noise at night can be disturbing to light sleepers
Back to Hotel Details Showing Reviews 1 - 10 of 41 Next