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Al Marwa Rayhaan by Rotana

5.0 star property
Luxury Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Al Marwa Rayhaan by Rotana

Exterior
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
Minibar, in-room safe, desk, laptop workspace

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is P9,403
P11,355 total
includes taxes & fees
Aug 16 - Aug 17

Room options

Available filters for rooms
Showing 44 of 44 rooms

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 98 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Minibar, in-room safe, desk, laptop workspace

Royal Suite (Panoramic Haram View with partial Kaaba view)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 126 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 92 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Guest)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Room)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 70 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 98 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 70 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Haram View)

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Shower, free toiletries, hair dryer, slippers

Room, 1 King Bed (Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

Partial Kaaba View Room – Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Partial Kaaba View Two Bedroom Family Suite

Minibar, in-room safe, desk, laptop workspace

Partial Kaaba View Two Bedroom Family Suite

  • Sleeps 5
  • 1 King Bed

Partial Haram View Two Bedroom Family Suite

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Partial Kaaba View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Spacious Partial Haram View Two Bedroom Suite

Minibar, in-room safe, desk, laptop workspace

Spacious Partial Haram View Two Bedroom Suite

  • Sleeps 5
  • 1 King Bed

View all photos for Spacious Partial Kaaba View One Bedroom Suite

Bathroom

Spacious Partial Kaaba View One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Spacious Room – Twin Bed

  • Sleeps 4
  • 2 Twin Beds

View all photos for Guest Room – King Bed

Minibar, in-room safe, desk, laptop workspace

Guest Room – King Bed

  • Sleeps 2
  • 1 King Bed

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Spacious Partial Haram View Room – Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Spacious One Bedroom Suite

  • Sleeps 6
  • 1 King Bed

Partial Haram View Room – Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Spacious Partial Haram View One Bedroom Suite

  • Sleeps 6
  • 1 Double Bed

One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Suite Part Haram View

  • Sleeps 2
  • 1 King Bed

Guest Room – Twin Bed

  • Sleeps 4
  • 2 Twin Beds

Royal Suite Panoramic Kaaba View

  • Sleeps 4
  • 1 King Bed

Partial Haram View Room – King Bed

  • Sleeps 2
  • 1 King Bed

Spacious Partial Kaaba View Room – Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Partial Kaaba View Room – King Bed

Minibar, in-room safe, desk, laptop workspace

Partial Kaaba View Room – King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Partial Kaaba View Two Bedroom Suite

Minibar, in-room safe, desk, laptop workspace

Spacious Partial Kaaba View Two Bedroom Suite

  • Sleeps 5
  • 2 Twin Beds

Spacious Partial Haram View Room – King Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Spacious Room – King Bed

Minibar, in-room safe, desk, laptop workspace

Spacious Room – King Bed

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231

What's nearby

  • Great Mosque of Makkah - 1 min walk - 0.0 km
  • Kaaba - 3 min walk - 0.3 km
  • Abraj Al-Bait Towers - 3 min walk - 0.3 km
  • Well of Zamzam - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.5 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪البيك - ‬3 min walk
  • ‪مطعم هاجر - ‬2 min walk

About this property

Al Marwa Rayhaan by Rotana

Luxury hotel near Great Mosque of Makkah
Located close to Abraj Al-Bait Towers and Well of Zamzam, Al Marwa Rayhaan by Rotana provides a rooftop terrace, designer stores on site, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, English breakfast (surcharge), and self parking (surcharge)
  • Access to a nearby health club, an elevator, and a front-desk safe
  • A gift shop, coworking spaces, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 550 rooms feature comforts such as 24-hour room service and fireplaces, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and a personal chef

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

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Aug 3 - Aug 4
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (SAR 550 per day)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (47 inch wide door)
  • Handrails in stairways (24 inches high)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007293

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Frequently asked questions

Is Al Marwa Rayhaan by Rotana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Al Marwa Rayhaan by Rotana?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Al Marwa Rayhaan by Rotana on Aug 16, 2025 start from P 9,403.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Al Marwa Rayhaan by Rotana?

Self parking is available for SAR 550 per day. Limited spots are available.

What time is check-in at Al Marwa Rayhaan by Rotana?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Al Marwa Rayhaan by Rotana?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Al Marwa Rayhaan by Rotana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 300 per person applies.

Where is Al Marwa Rayhaan by Rotana located?

Located in Makkah City Center, this luxury hotel is within a 5-minute walk of Great Mosque of Makkah, Abraj Al-Bait Towers, and Well of Zamzam. Kaaba and King Abdullah Medical City are also within 6 mi (10 km).

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Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 299 out of 657 reviews
Rating 8 - Good. 187 out of 657 reviews
Rating 6 - Okay. 83 out of 657 reviews
Rating 4 - Poor. 41 out of 657 reviews
Rating 2 - Terrible. 47 out of 657 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Old rooms furnisher, nice place and food breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I am sure I will be back, God willing
Stayed 1 night in Jul 2025

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

8/10 Good

mohammad

Liked: Cleanliness
Accommodating
Stayed 5 nights in Jul 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked out even didnt stay single day
Stayed 4 nights in Jul 2025

2/10 Terrible

maryam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al Marwa Rayhaan by Rotana in Makkah is acclaimed for its unbeatable location—just steps from the Haram—but often criticized for failing to match its high rates in terms of quality and reliability. Will never recommend to anyone. We can chose better options near by rather then this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

sylvia

Liked: Staff & service
Everything about this hotel was really good — the distance from Masjid al-Haram, the cleanliness, the security — everything was great. The only problem we had was with the bathroom. There was a drainage issue, and water kept coming up and flooding the shower. Also, they hadn’t noticed that the shampoo and soap had run out, which was inconvenient because I was already wet and ready to shower when I realized there was no shampoo or body wash.
Stayed 3 nights in Jul 2025

10/10 Excellent

FADI

Liked: Cleanliness, amenities, property conditions & facilities
Close to al haram .. Clean, Good customer service , Super friendly customer service Food really good
Stayed 2 nights in Apr 2025

10/10 Excellent

Yousif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

ruba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Moayad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Doaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location and breakfast is very amazing, thank you so much for chef who is doing the breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Burhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Sadat Rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, excellent breakfast and friendly and courteous staff.
Stayed 5 nights in Nov 2024

2/10 Terrible

Areeba

Disliked: Cleanliness
There
Stayed 3 nights in Apr 2025

8/10 Good

Suleman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to Haram

Hotel is on the doorstep of the Haram. Very easy access for daily prayers. Clean, neat and lovely suite. Hotel advertises the outdoor seating area overlooking the Haram, however not accessible for whatever reason.
Stayed 6 nights in Apr 2025

8/10 Good

Fawad

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location very close to Haram. Rooms are spacious.
Stayed 4 nights in Feb 2025

8/10 Good

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Masjid al haram outside your door! What more do I need to say??
Stayed 3 nights in Apr 2025

8/10 Good

Firas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

sheanam

Liked: Cleanliness, staff & service, property conditions & facilities
Location, service, safety.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique rooftop, great stuff, best location in clock tower
Stayed 2 nights in Dec 2024

6/10 Okay

Jamil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room cleanliness was an issue. Bathroom not well maintained.
Stayed 2 nights in Apr 2025

10/10 Excellent

Imraan

Liked: Staff & service, amenities, property conditions & facilities
Excellent place to stay when going for Umrah
Stayed 7 nights in Sep 2024

8/10 Good

K

Liked: Cleanliness, property conditions & facilities, room comfort
This is my fourth visit here. Distance to Haram is very close. I felt the service was not as usual this time due to the rush of Ramadan. There restaurants were full and seating was sometimes not available, and tables and service not upto standard. I would not hesitate to stay here, but would advice to keep the usual standard even if the hotel is full.
Stayed 3 nights in Mar 2025