Ratings based on 816 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 19 Sep 2024
Very interesting old architecture.
Our biggest complaint - the dining room staff acted like this was some 3-star Michelin place. Food was mediocre. Service was THE WORST. Service all had their noses in the air. In the evening, 4 people basically standing around doing little. We were the 2nd people in. Watched them ignore us, and go take orders for everyone else. My wife got up and walked out, and asked why they were ignoring us. They actually did us a favor. We drove to Mealhada, and found an ACTUAL Michelin-starred restaurant that was infinitely superior to the hotel restaurant, as well as cheaper. Only staff worthwhile was a woman who covered breakfast BY HERSELF, and did an excellent job.
by A verified traveler
Posted 17 Sep 2024
Outstanding historical property located on a high elevation with exceptional views. The staff went above & beyond to make our stay perfect. The restaurant on site serves delicious food. They have a full bar & massive historic lounge area. The sunsets were amazing & the extra deep & long bathtub was a joy after a long day. The furniture is antique & isn’t meant for people that like Marriott style rooms.
by A verified traveler
Posted 14 Sep 2024
Beautifully ornate property. Very impressive decor throughout the common areas. Lots of good walking trails around the palace. The rooms are basic however and the food was abysmal.
by A verified traveler from Eynsford
Posted 28 Aug 2024
For a 5 star hotel, it was rather shabby and sad. However, an interesting stay in a unusual and unique hotel.
by A verified traveler from Hoboken
Posted 23 Jul 2024
Beautiful
by A verified traveler
Posted 21 Jul 2024
by A verified traveler
Posted 20 Jul 2024
Gorgeous, you will not be disappointed
by A verified traveler
Posted 9 Jul 2024
The building is stunning. The hiking around the palace peaceful
by A verified traveler from Irving
Posted 9 Jul 2024
This is a very old property with all the old world charm. We stayed there for one night and loved it. Beautiful grounds, hiking trails around the hotel.
