Ratings based on 536 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oklahoma City
Posted 17 Nov 2024
We were having car trouble and needed a place to stay in short notice. The hotel definitely needs some maintenance and updating. The carpet in the room needs some serious shampooing! The bed had a huge dip in the middle, shower wall was coming off and it just didn’t feel clean because of these things. Staff was friendly and breakfast was good.
Comment from Hotel Management
18 Nov 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
Thank you for taking the time to share your feedback. We’re sorry to hear that your stay was affected by maintenance issues, and we truly understand how important comfort and cleanliness are. We will address the concerns about the carpet, bed, and shower wall to ensure future guests don’t face similar issues. However, we’re happy to hear that our friendly staff and breakfast were highlights of your stay. We appreciate your understanding and hope you’ll consider staying with us again when your travels bring you back.
by A verified traveler
Posted 17 Nov 2024
Found Bed Bugs in our bed in our room.
Comment from Hotel Management
18 Nov 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
We sincerely apologize for the experience you had during your stay. Finding bed bugs is absolutely unacceptable, and we take this matter very seriously. Please know that we are immediately investigating the situation and will take all necessary actions to resolve it. Your comfort and safety are our top priority, and we will ensure that this issue is addressed promptly. We deeply regret that this happened and hope you’ll allow us the opportunity to make things right. Please feel free to reach out directly so we can discuss this further.
by A verified traveler from carlsbad
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
Thank you for the wonderful review and for taking the time to share your feedback with us! Our priority is customer service and we are ecstatic that we met that mark! Your kindness makes our job a pleasure.
by A verified traveler
Posted 20 Oct 2024
Enjoyed the stay , enjoyed the McPherson Football game
Comment from Hotel Management
21 Oct 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
Thank you for your feedback! We’re thrilled to hear that you enjoyed your stay and the McPherson Football game. We hope to welcome you back for your next visit!
by A verified traveler
Posted 20 Oct 2024
Very friendly
Comment from Hotel Management
21 Oct 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
Thank you for your kind words! We’re so glad to hear that you found our staff very friendly. We hope to see you again soon!
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
Thank you for choosing the Holiday Inn Express and Suites McPherson for your travel plans. We look forward to hosting you again in the future.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
Thank you very much for your wonderful recommendation! We look forward to welcoming you back again to the Holiday Inn Express & Suites McPherson.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
Thank you, Merla for your five-star review. We truly appreciate your business, and we look forward to your next visit to the Holiday Inn Express & Suites McPherson in the future.
by A verified traveler
Posted 16 Sep 2024
overall very good
Comment from Hotel Management
16 Sep 2024 by Holiday Inn Express & Suites McPherson, Hotel Management
We're so glad you had a pleasant experience while staying at the Holiday Inn Express & Suites McPherson. We look forward to your next visit to us!
