Ratings based on 386 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Staff was very friendly and accommodating
Comment from Hotel Management
4 Nov 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression during your stay. Their friendliness and willingness to help are what we strive for. We appreciate your feedback and hope to welcome you back soon!
by A verified traveler
Posted 20 Oct 2024
Clean and convenient, will stay again
Comment from Hotel Management
21 Oct 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for your positive feedback! We’re glad to hear you found us clean and convenient. We look forward to welcoming you back for your next stay!
by A verified traveler
Posted 23 Sep 2024
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Comment from Hotel Management
23 Sep 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with us. We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.
by A verified traveler
Posted 15 Sep 2024
Close to work and a nice place to stay
Comment from Hotel Management
15 Sep 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for your kind review! We're happy to hear that our location is convenient for you and that you enjoyed your stay. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 9 Sep 2024
The rooms were clean. Bed mattress felt worn in the middle. Limited on towels. Had to take dirties to the front desk or we couldn’t get more. We were there for the Kansas state fair. And unfortunately on the weekends the breakfast doesn’t start until 7:30!! Which is ridiculous for those who were up early to exhibit their livestock at the fair and left by 6:30. We had a room in Hutchinson but Expedia/Fairfield decided to cancel our room a month before our stay. Only reason why we ended up in McPherson. And they Only had one elevator working. I’m very irritated still with the cancellation of my original room.
Comment from Hotel Management
10 Sep 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for your honest feedback. We're glad to hear the rooms were clean, but we sincerely apologize for the inconveniences you experienced. We understand how frustrating it must have been with the mattress, towel policy, and limited breakfast hours, especially during a busy event like the Kansas State Fair. We also recognize how disappointing it is when a reservation gets canceled unexpectedly, and we’re sorry for the impact that had on your stay. We'll address these concerns with our team to improve the guest experience. We appreciate your understanding and hope you’ll give us another chance in the future.
by A verified traveler
Posted 22 Aug 2024
All ways a good stay for me and my family when visiting McPherson.
Comment from Hotel Management
23 Aug 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
We are delighted to hear that you value the efforts we have put toward creating an environment where everyone will enjoy their time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for being our guest and for sharing about your visit. We truly value our guests' comments and concerns. Your recommendation is appreciated, and we look forward to welcoming you again.
by A verified traveler from Manitou Springs
Posted 18 Aug 2024
Clean, modern facility with great breakfast options!
Comment from Hotel Management
19 Aug 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
On behalf of our entire staff, we thank you for your business and for your comments regarding your stay at the Fairfield Inn & Suites by Marriott McPherson. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Aimee, it was a pleasure serving you and we look forward to your next visit to the Fairfield Inn & Suites by Marriott McPherson. Your business is valued!
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated.
