Ratings based on 512 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Wendy B, Hotel Management
Shontekia, thank you for the perfect rating. We look forward to seeing you again soon. Stay warm!
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Wendy B, Hotel Management
Thank you for the perfect score!I hope you have a great New Year.
by A verified traveler
Posted 5 Jan 2025
Great getaway from NYC!
by A verified traveler
Posted 4 Jan 2025
Good for a place to sleep and go. Hotel room could’ve been cleaned a lot better. Pool deck had food and crumbs. Only one elevator and it was dirty. Breakfast was good.
Comment from Hotel Management
6 Jan 2025 by Wendy B, Hotel Management
Shea,It’s regrettable to learn your experience was less than ideal, particularly regarding the cleanliness. I will address this with my housekeeping department immediately. I am happy to hear you enjoyed our delicious complimentary breakfast. Thank you for your feedback and we will work harder next time to earn a perfect score.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Wendy B, Hotel Management
Thank you, Jim, we hope to see you again soon!
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Wendy B, Hotel Management
Thank you for taking the time to complete a review. We look forward to seeing you again!Have a great New Year!
by A verified traveler
Posted 1 Jan 2025
The lady doing the breakfast today January 1,2025 was very nice.
Comment from Hotel Management
2 Jan 2025 by Wendy B, Hotel Management
Thank you for the awesome review!
by A verified traveler from Fairfield
Posted 31 Dec 2024
Pleasant stay, and comfortable all around.
Close and convenient to food/coffee, also checking in and out was easy.
by A verified traveler
Posted 30 Dec 2024
Great dining options
Comment from Hotel Management
2 Jan 2025 by Wendy B, Hotel Management
Thank you for the perfect score, Dan!
by A verified traveler
Posted 29 Dec 2024
There were noisy people at midnight in their room and the front desk promptly asked them to be quiet. Appreciated that.
Comment from Hotel Management
2 Jan 2025 by Wendy B, Hotel Management
Lisa, I apologize on behalf of the other guests. I am happy to hear the front desk was able to resolve the problem immediately. We thank you for your business and look forward to welcoming you back again soon.
