Ratings based on 979 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
The room was very clean but it had ants.
Comment from Hotel Management
24 Nov 2024 by Manager, Hotel Management
Hello Lynda,We appreciate your feedback and are glad to hear you found the room clean. We apologize for any inconvenience with ants and will address it with our team for future improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 20 Nov 2024
Clean and reasonably priced.
Comment from Hotel Management
21 Nov 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our property clean and reasonably priced during your stay. Our team works hard to provide a comfortable and welcoming environment for all of our guests. We hope to have the pleasure of welcoming you back again in the future. Safe travels!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Tyana(General Manager), Hotel Management
Hello Ms. Pamela,thank you so much for your rating of our hotel. We appreciate you for choosing us for your lodging needs, and look forward to any future stays that you book with us.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Tyana(General Manager), Hotel Management
Hello Ms. Roberta,thank you so much for your rating of our hotel. We appreciate you for choosing us for your lodging needs.
by A verified traveler
Posted 15 Nov 2024
Convenient
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Russell,We appreciate your feedback and are glad to hear that you found our location convenient. If you have any further comments or suggestions, please feel free to contact us directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 6 Nov 2024
This hotel is old and gross. I don't know what else to say. Definitely one of the worst hotels I've ever stayed in. Not sure how they manage to charge what they do. Should have definitely been under $100. I'm just glad we only slept there and were out. It's mind blowing that it is the number 1 rated hotel on Trip Advisor.
Comment from Hotel Management
6 Nov 2024 by Tyana(General Manager), Hotel Management
We apologize for not meeting your expectations. Have a great day.
by A verified traveler from Orlando
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Tyana(General Manager), Hotel Management
Thank you so much Anne for your rating of our hotel. We appreciate you for choosing us for your lodging needs.
by A verified traveler from Orlando
Posted 4 Nov 2024
I recently stayed at Best Western Plus McDonough Inn & Suites and had a wonderful experience. The accommodations were comfortable and well-maintained, and I was particularly impressed with the cleanliness of the bathrooms. The staff was courteous and attentive, making my stay even more enjoyable. Overall, I highly recommend this hotel for anyone looking for a pleasant stay.
Comment from Hotel Management
5 Nov 2024 by Tyana(General Manager), Hotel Management
Hello Ms. Pierre,thank you so much for your very detailed and 5 star rating of our hotel. We love when our guests give extensive details pertaining to their stay with us. That lets us know we are doing fantastic with providing great customer service and they are comfortable during their stay with us. We look forward to any future stays that you book with us. Have a great day.
by A verified traveler from Orlando
Posted 4 Nov 2024
I recently stayed at Best Western Plus McDonough Inn & Suites and had a wonderful experience. The accommodations were comfortable and well-maintained, and I was particularly impressed with the cleanliness of the bathrooms. The staff was courteous and attentive, making my stay even more enjoyable. Overall, I highly recommend this hotel for anyone looking for a pleasant stay.
Comment from Hotel Management
5 Nov 2024 by Tyana(General Manager), Hotel Management
Ms. Pierre,we appreciate your accolades immensely. Thank you for choosing us for your lodging needs.
by A verified traveler
Posted 30 Oct 2024
Breakfast not available during peak hour. Long wait for replenishing
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Jack,We appreciate you sharing your feedback regarding your breakfast experience. Our team is continuously working to improve our services to ensure all guests have a pleasant stay. Your comments will be shared with the relevant departments for further review and enhancement. We hope this experience won't deter you from considering us in the future.
