Ratings based on 992 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
It was a pleasant personnel at the front desk and it was a comfortable clean
room
by A verified traveler
Posted 11 Nov 2024
The hotel was under construction which was not noted on its website. The room was not clean with hair on the floor and on the clean towels. There was a stain on the white sheet of the boxspring that looked like urine and feces. The front desk did not take the complaint seriously.
by A verified traveler
Posted 8 Nov 2024
Very clean and quiet place to spend a weekend
by A verified traveler from Rio Grande City
Posted 6 Nov 2024
Was a good room the only problem they took long to check me inn
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 28 Oct 2024
My family and I always stay here. It’s very accessible to everything around McAllen
by A verified traveler
Posted 15 Oct 2024
Stores close by
by A verified traveler
Posted 18 Sep 2024
Everything was great!
by A verified traveler
Posted 13 Aug 2024
I arrived to first room and it felt warm and humid even though a/c was on for an hour. Called front desk and they sent maintenance. Maintenance tinkered with a/c and it cooled for a few minutes then hot and himid again. The blankets were moist. Yuk! So maintenance replaced the a/c unit (Crazy?! I know). Still, room humid and hot. So we were allowed to move to different room. The whole hotels felt warm but not humid like the first room. The hotel appeared to have areas under remodeling that were never finished (mismatched carpet). The front desk clerk did her best to rectify the bad situation.
