Ratings based on 538 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Round Rock
Posted 6 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Customer Care Team, Hotel Management
Dear Kevin, thank you for the positive rating and for choosing us for your stay! We are thrilled to know that you had a wonderful experience with us. We hope to welcome you back soon!Best Regards, La Quinta Inn and Suites Customer Care Team
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Sophia CSR, Hotel Management
Hi Maneesh,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services.
by A verified traveler
Posted 1 Jan 2025
We had a group of very noisy kids next door I called to complain at 10:30 pm,11:30 pm and 12:12 I’m not sure what the staff did if anything but it did not quiet down until after 1:00am
Comment from Hotel Management
3 Jan 2025 by Customer Care Team, Hotel Management
Dear Timothy, we sincerely apologize for the noise disturbance you experienced during your stay. We understand how disruptive it can be, especially when you've reached out multiple times for assistance, and we regret that the issue wasn’t resolved to your satisfaction. We strive to ensure all our guests have a peaceful stay, and your feedback highlights an area where we need to improve. To prevent this in the future, we will reinforce our noise policies with both staff and guests, and we encourage you to request a room in a quieter area, particularly during busy times, or ask for a room change if you're affected by noise. Thank you for sharing your experience, and we hope to provide you with a much more restful stay on your next visit.Best Regards, La Quinta Inn and Suites Customer Care Team
by A verified traveler
Posted 29 Dec 2024
Staff was friendly and the location was convenient. Nice rooms.
Comment from Hotel Management
30 Dec 2024 by Sophia CSR, Hotel Management
Hi Mickey,Thank you for your kind words! We are thrilled to hear that you had a positive experience with our friendly staff, convenient location, and nice rooms. We look forward to welcoming you back soon!
by A verified traveler
Posted 28 Dec 2024
Staff was super friendly and the facility was really well maintained.
Comment from Hotel Management
30 Dec 2024 by Sophia CSR, Hotel Management
Hi Jennifer,Thank you for your wonderful feedback! We're so glad to hear that our friendly staff and well-maintained facility made your stay enjoyable. We look forward to welcoming you back for another great experience!
by A verified traveler
Posted 26 Dec 2024
It was a great stay
Comment from Hotel Management
27 Dec 2024 by Sophia CSR, Hotel Management
Hi Tamara,Thank you for your kind words! We are thrilled to hear you had a great stay and that we met your expectations. It’s always our goal to provide a comfortable and enjoyable experience for our guests, and we hope to welcome you back soon!
by A verified traveler
Posted 21 Dec 2024
Overall good
Comment from Hotel Management
23 Dec 2024 by Customer Care Team, Hotel Management
Dear Premkumar, thank you for your feedback! We're glad to hear your stay was overall good. We hope to welcome you back soon for an even better experience!Best Regards, La Quinta Inn and Suites Customer Care Team
by A verified traveler
Posted 6 Dec 2024
Beautiful place to stay.
Comment from Hotel Management
6 Dec 2024 by Sophia CSR, Hotel Management
Hi Bob,Thank you for your kind words! We are thrilled to hear that you enjoyed your stay and found the place beautiful. We look forward to welcoming you back for another great experience!
by A verified traveler from Williston
Posted 27 Nov 2024
Kim at the front desk was accommodating. The property is well-maintained and clean.
Comment from Hotel Management
28 Nov 2024 by Sophia CSR, Hotel Management
Hi Sheila,Our team is glad to hear that Kim at the front desk provided excellent service and that you found the property well-maintained and clean. We truly appreciate your kind words and look forward to welcoming you back soon!
by A verified traveler
Posted 25 Nov 2024
The hotel was very clean and updated. Everything in my room worked and was set up well. Check-in and out was easy. The one big problem was the noise. You could hear multiple TVs and people talking while in my room. Also, I was in a room next to the elevator and it was SO NOISY that I couldn't sleep. I asked to change rooms but I was politely told I couldn't. Next time I will make sure not to get a room near the elevator.
Comment from Hotel Management
26 Nov 2024 by Sophia CSR, Hotel Management
Hi Jamie,Our team is happy to hear that you found the hotel clean, and updated and that everything in your room worked well. We apologize for the noise issues you experienced, especially being near the elevator. We understand how disruptive that can be and appreciate you bringing it to our attention. For future stays, we’ll be sure to accommodate your preference for a quieter room, and we hope to make your next experience even better. Thank you again for your valuable input!
