Ratings based on 594 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 27 Oct 2024
Spa was not working again, last time our room was clean.this time we got to our room late and there was a bug crawling on the floor.
by A verified traveler
Posted 15 Oct 2024
The hotel was being renovated at the time we checked in. We had a group of about 10 people staying. There were construction taped off areas in the lobby (very unexpected and no regard to aesthetics for guests). The evening employee was not friendly.
There was a hole cutout in the headboard/wall of my bed, obscured by a lampshade. It was concerning (as a female). There was a roach in my room, which I didn’t complain about. I killed it and I mentioned it upon checkout so they could fix it for the next guest and there was no concern or feedback from the front desk person.
This is was a very poor experience, and it was clear that nobody cared.
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 13 Oct 2024
Roaches!
by A verified traveler
Posted 3 Sep 2024
by A verified traveler
Posted 25 Aug 2024
Great place over all
by A verified traveler
Posted 19 Aug 2024
The property has been recently renovated. Everything is fresh and new. We really enjoyed our one night stay and would recommend it to anyone that needs/wants to stay in McAlester, OK.
by A verified traveler
Posted 7 Jul 2024
Just here overnight the hotel is nice the room is clean, overall nice place.
by A verified traveler from Gretna
Posted 6 Jul 2024 on Travelocity
Young man who checked us in was excellent. Definitely a cut above usual front desk staff.
