Ratings based on 21 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jul 2024
Great customer service
by A verified traveler
Great stay at M Mbezi , great location closed
Posted 29 Mar 2024 on HotelsWe have received a warm welcome!! Staff offered outstanding customer service!!
- room was clean, bed was comfortable
-most amenities was available , location close to shopping centre and buses
- air conditioning was working well
- delicious meal ( breakfast and dinner )
-finally, I would suggest to do some renovations on shower
by A verified traveler
DONOT STAY HERE, PLEASE!!!!
Posted 29 Feb 2024 on HotelsDo not stay in this terrible NO STAR hotel. Far away from Airport and city center, far from the beach also. Traffic jam always happen. Room is very old and toilet was damaged. No soap, shampoo, water supplied. Tap water is salted and undrinkable. Breakfast always lately and poor services. Very bad hotel with "FOUR STAR". Is hotels.com 's staff blind to allow this hotel 4 star? Just a teribble guest house no more
by A verified traveler
Posted 15 Sep 2023
I do not like the property
Comment from Hotel Management
1 Nov 2023 by Mhotel., Hotel Management
Greetings Mr. Emmanuel.Thank you for stating with us, and you are most welcome again.
by A verified traveler
Posted 24 Nov 2022 on Hotels
Comment from Hotel Management
25 Nov 2022 by front office, Hotel Management
Thank you so much Mr. Juha and you are most welcome again.regards,zamda
by A verified traveler
Posted 30 Sep 2022
Outstanding staff and complimentary breadkfast. Reasnable fee. Plenty of shopping around area. Secure building . Manager on site. English speaking staff
Comment from Hotel Management
6 Oct 2022 by front office, Hotel Management
Dear James.Thank you for choosing M Hotel.Thank you for a nice review.welcome back.rgdsVijay
by A verified traveler
Overall Good
Posted 27 Apr 2022 on HotelsThe staff at the M Hotel was helpful and kind. Noise was a factor as it in on a busy road and there is no sound-proofing. A beach shuttle was advertised but there was no beach shuttle readily available during my stay. After some consternation, the manager did very kindly arrange for a tuk-tuk to take me. She was trying to remove the promise of the shuttle from the online posting. All the staff I met were helpful and friendly.
Comment from Hotel Management
22 May 2022 by EGA accountant, Front Office., Hotel Management
Dear Guest,
Greetings from Mhotel,
Thank you for patronizing Mhotel and taking time out to share your experience on this social platform.
All of us are delighted that we could ensure a comfortable stay during your visit.
Thank you once again for your stay and your feedback and look forward to welcoming you back to our hotel.
Warm regards,
Zamda Himid,
Mhotel.
by A verified traveler
Horrible
Posted 10 Jan 2022 on HotelsDo not stay at Hotel Mbezi. It is shocking. The rooms were smelly and there was no water in the morning. The hotel did not even know we were arriving as they don't check their bookings.
Comment from Hotel Management
13 Jan 2022 by front office, Hotel Management
Thank you for the feedback ,and we are promising you to work under all issue you claim about.
by A verified traveler
Posted 30 Nov 2021
The place needs alot of TLC. It could be a nice place if the owners would put some money back into their business!!! Bad showers!! And stop all that loud music!! Who wants to pay money for that?? You have to care about your customers!!! The reviews there are not honest!! Staff needs to care also!!
Comment from Hotel Management
16 Dec 2021 by front office, Hotel Management
Thank you for the feedback Mr. Dale, and we are promising you to work under all issue you claim about.
by A verified traveler
Posted 22 Mar 2021
A nice place to stay in the Mbezi beach area. Good food and drinks and plenty of Took Tooks nearby to get you from point a to b.
Comment from Hotel Management
23 Mar 2021 by Hotel Manager, Hotel Management
Thank you for taking your valuable time and reviewing us.
We are so glad to received such positive feedback
