Ratings based on 12 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2023 on Hotels
by A verified traveler
Posted 26 Jan 2023
Staff is excellent! Love the view at the top and the breakfast with the cappuccinos
Comment from Hotel Management
27 Jan 2023 by casa, Hotel Management
Hi Tricia, thank you so much for the wonderful comment, thank you for the great support. God bless you. And we cant wait to host you again. Kind regards ..... Cathy.
by A verified traveler
Posted 17 Jul 2022
I have stayed at Casa many times and am very comfortable there. It is very reasonably priced and a very good value. While not fancy, the rooms are clean and comfortable and the staff very friendly.
Comment from Hotel Management
8 Sep 2022 by casa, Hotel Management
Thank you for the positive review sheila, and thanks for staying with us, we cant wait to host you again.
by A verified traveler
Posted 14 Feb 2022
Very friendly welcome, lovely view from the rooftop terrace. Unfortunately at the moment the road outside is being dug up so it is quite muddy.
by A verified traveler
Posted 6 Feb 2022 on Hotels
by A verified traveler
Posted 6 Feb 2022
Clean, modest accommodation with very friendly staff and a good American-style restaurant with good coffee on the roof. Wifi was reliable. Each of the 2 times I stayed there, they were surprised to see me (in spite of a pre-paid reservation), and put me in the 'last room' with an offer to switch on the second day. During my second stay the room was downstairs next to the kitchen, dark and hot. When I complained, they 'found' a better room on the main floor.
by A verified traveler
Posted 25 Jan 2022
by A verified traveler
Posted 5 Mar 2020 on Orbitz
This place is really the place to stay for travelers on a budget. It has a great roof top bar restaurant that is frequented by travelers and local alike, which makes it fun and unique.
The hotel definitely needs some maintenance. The toilet in the first room I got didn't have a tank top so it had been covered with aluminum foil!
Comment from Hotel Management
7 Mar 2020 by David Atipe, Hotel Management
Thanks Anonymous for your kind feedback, However, we are fully responsible for both bad and great experiences of our clients and i can assure that the maintenance team however, will be tasked to respond to those particular areas pointed out.
by A verified traveler
Posted 17 Jul 2019
Construction ongoing and really loud at night (dogs barking all night and loud music playing)
Comment from Hotel Management
18 Jul 2019 by Kepii, Hotel Management
We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
by A verified traveler
Very good!
Posted 30 Nov 2023 on HotelsVery kind manager, Cathy was so lovely!
I enjoyed my stay very much and extended for another night.
Highlight was the rooftopbar with wonderful view to the suburbs of Mt.Elgon!
