Ratings based on 79 Verified Reviews
4.5 Room cleanliness
3.8 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
We booked this property because we knew people there and they said it was really nice. We were greeted by a wonderful woman Marta but she spoke no English at all. They put us in a room beside the jacuzzi, there were no towels, no face cloths, no toilet paper, and the room was not as projected on Expedia. There was one pot a microwave a fridge and hot plate. There wasn’t even a coffee maker. We were very disappointed with what we received for the price we paid!! If the owner had been there at all we would have expressed our disappointment but they were not present at all in the three nights we were there. Thank God for some of the winter residences that lived there, they helped us to get some basics!
by A verified traveler from Silver City
Posted 23 Oct 2024
Despite the poor reviews about communication with managers, we actually got into our place right at 3:00. It might have been a challenge if we hadn’t been right there waiting.
It was a quaint and comfortable place, that seemed to have an interesting history. Very close to main plaza. Kitchen had the basics. It would have been nice to have 5 gallons of filtered water available and at least one kitchen towel. Overall a comfortable stay.
by A verified traveler
Posted 20 Sep 2024
The friendliness and helpfulness of Martha and Faby made my stay very enjoyable. Great location also.
by A verified traveler
Posted 3 Aug 2024
We liked the room….. the bed was wonderful. We didn’t like having no hot water, no housekeeping while we were there. We felt like we had been forgotten about. The garbages were never emptied, the towels were never refreshed… we asked for hand towels or facecloths …… didn’t get either. Would not stay there again
by A verified traveler
Posted 28 Jul 2024
No tenía agua caliente en la regadera y nunca nos dieron la contraseña de internet en la mañana no había quien nos recibiera las llaves de la habitación
by A verified traveler
Posted 19 Jul 2024
It was kind of hard to get in contact with the property management (owner).
by A verified traveler
Posted 20 Jun 2024
The apartment was pretty good with the kitchen. The microwave was a little difficult to get to and operate being on top of the fridge. I think some paper towels would have been good along with a couple dish cloths. Maybe some tall plastic cups would be good. In the bathroom, toilet paper didn't have a holder and probably some wash cloths and hand towels would be good.
by A verified traveler
Posted 1 Jun 2024
El hospedaje fue de maravilla, sugerencia personal, tener acceso al servicio del cliente no cumplió las expectativas, no tuvimos limpieza del los cuartos ningún día.
Sé disfrutó mucho lo demas de la propiedad!
by A verified traveler
Posted 16 May 2024 on Hotels
by A verified traveler
Amazing Mazatlan
Posted 7 May 2024 on HotelsOur stay was amazing. Loved that it was near stores, the beach, and fun places.
