Ratings based on 995 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Expedia - hotel, Hotel Management
Agradecemos la oportunidad y la confianza que nos brindó para hospedarse con nosotros, seguiremos trabajando para ofrecerle un servicio de excelencia y calidad!Excelente día.
by A verified traveler
Posted 12 Dec 2024
Stayed here before. Good value. Friendly
Comment from Hotel Management
12 Dec 2024 by Expedia - hotel, Hotel Management
Thank you for your positive review and we definitely look forward to seeing you and your family again soon!
by A verified traveler
Posted 11 Dec 2024
The first room we stayed at the sofa bed didn’t pull out because there wasn’t enough space so they changed us rooms. The second was the same issue with the sofa bed it didn’t pull out cause there was no space so we were just tired from moving room after room so we just stayed there. After two days have gone pass our room started leaking water from the ceiling so we had to change rooms again after the last room we stayed at it had cockroaches.
Comment from Hotel Management
12 Dec 2024 by Expedia - hotel, Hotel Management
I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again
by A verified traveler
Posted 9 Dec 2024
Great
Comment from Hotel Management
9 Dec 2024 by jatziry, Hotel Management
Agradecemos la oportunidad y la confianza que nos brindó para hospedarse con nosotros, seguiremos trabajando para ofrecerle un servicio de excelencia y calidad!Excelente día.
by A verified traveler
Posted 7 Dec 2024
Loved the property but very outdated.
Comment from Hotel Management
7 Dec 2024 by jatziry, Hotel Management
Thank you for your positive review and we definitely look forward to seeing you and your family again soon!
by A verified traveler
Posted 30 Nov 2024
Great customer service, Friendly service and very clean
Comment from Hotel Management
4 Dec 2024 by jatziry, Hotel Management
Thank you for your positive review and we definitely look forward to seeing you and your family again soon!
by A verified traveler
Posted 13 Nov 2024
They have a night club on the main floor and it was so noisy it was impossible to sleep until they shut it down at 2 am
Comment from Hotel Management
16 Nov 2024 by Expedia - hotel, Hotel Management
Please accept our sincere apologies for your disappointment at your recent stay at our Hotel.
by A verified traveler
Posted 13 Nov 2024
Great service!! And very clean! The pictures don’t do justice 🙌
Comment from Hotel Management
16 Nov 2024 by Expedia - hotel, Hotel Management
Thank you for your positive review and we definitely look forward to seeing you and your family again soon!
by A verified traveler
Posted 4 Nov 2024
the hotel is very quiet and the suites are nice and clean
Comment from Hotel Management
16 Nov 2024 by Expedia - hotel, Hotel Management
Thank you for your positive review and we definitely look forward to seeing you and your family again soon!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Expedia - hotel, Hotel Management
Agradecemos la oportunidad y la confianza que nos brindó para hospedarse con nosotros, seguiremos trabajando para ofrecerle un servicio de excelencia y calidad!Excelente día.
