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Pacific Palace Beach Tower Hotel

3.5 star property
Beachside hotel with outdoor pool

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Photo gallery for Pacific Palace Beach Tower Hotel

Outdoor pool
1 bedroom, in-room safe, desk, laptop workspace
Reception
Restaurant
On the beach

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast available
  • Housekeeping
  • Room service

Room options

View all photos for Junior Suite, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Mountain View

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100

What's nearby

  • Playa Brujas - 1 min walk - 0.0 km
  • Cerritos Beach - 16 min walk - 1.4 km
  • El Cid Country Club Golf Course - 4 min drive - 2.7 km
  • Mazatlan International Center - 6 min drive - 5.0 km
  • Mazatlán Aquarium - 9 min drive - 6.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk
  • ‪Diego's Beach House - ‬2 min walk

About this property

Pacific Palace Beach Tower Hotel

Hotel near The Mazatlan Malecón
Located close to Cerritos Beach, Pacific Palace Beach Tower Hotel provides a swim-up bar, a poolside bar, and a terrace. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Concierge services, a water dispenser, and luggage storage
Room features
All 147 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Full-sized refrigerators/freezers, microwaves, and ovens

All inclusive details

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Water activities

Kayaking

Languages

English, Spanish

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

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  • Pool
  • All inclusive
  • Spa
  • Pet friendly
8.2 out of 10, Very Good, 1,349 reviews
Costa De Oro Beach Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children
  • Crib (infant bed) fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

Does Pacific Palace Beach Tower Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Pacific Palace Beach Tower Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palace Beach Tower Hotel?

Self parking is free at this property.

What time is check-in at Pacific Palace Beach Tower Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Pacific Palace Beach Tower Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Pacific Palace Beach Tower Hotel?

Some rate plans available at this property are all-inclusive.

Where is Pacific Palace Beach Tower Hotel located?

Nestled on the beach, this Zona Dorada hotel is steps from Playa Brujas and 2.3 mi (3.8 km) from The Mazatlan Malecón. Punta Camaron Beach and Islands and Protected Areas of the Gulf of California are also within 2 mi (3 km).

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Pacific Palace Beach Tower Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 200 out of 551 reviews
Rating 8 - Good. 171 out of 551 reviews
Rating 6 - Okay. 90 out of 551 reviews
Rating 4 - Poor. 49 out of 551 reviews
Rating 2 - Terrible. 41 out of 551 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd definitely recommend it
Stayed 2 nights in Mar 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 2 nights in Feb 2025

6/10 Okay

Sarai

Liked: Cleanliness, staff & service, amenities
The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Stayed 4 nights in Feb 2025

6/10 Okay

OMAR K

Liked: Cleanliness
Area is good
Stayed 4 nights in Aug 2023

6/10 Okay

PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Stayed 14 nights in Apr 2025

4/10 Poor

Jose Luis Francisco Cervantes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melanie Diane Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very nice city view
Stayed 2 nights in Mar 2023

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose Luis Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024

4/10 Poor

Chloe

Liked: Cleanliness
Disliked: Amenities
Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.

4/10 Poor

Maribel

Disliked: Cleanliness, property conditions & facilities
The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Stayed 5 nights in Jul 2023

2/10 Terrible

JEAN-MARIE

Disliked: Staff & service, amenities, property conditions & facilities
This is only the second time that I send a negative review , one for a restaurant in Seattle and this on , I’m also is the same industry everything went wrong from the smelly bathroom the the water pressure very poor service from the staff etc even the safe box breaks down several times and it needed to be completely open and replace a piece on the inside a50 minute repair, just stay away is a very bad hotel, I will call Expedia to consider removing this hotel from there page , sincerely stay away, Jhon
Stayed 4 nights in Jan 2022

10/10 Excellent

Armando

Stayed 3 nights in Mar 2025

8/10 Good

Laura

Stayed 3 nights in Apr 2025

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

No me dieron la habitación por la cual pague

Reserve una jr suite con vista al mar y la señorita de recepción a fuerza me quería asignar una con vista a la ciudad, le mostré mi recibo del pago donde especificaba el tipo de habitación por la cual pague y me dijo que estaba mal mi reserva, me tuvo bastante tiempo en recepción sin darme solución hasta que se acercó la gerente y me dio una habitación con vista parcial que ni siquiera era jr suite diciéndome que tenía otra sucia pero que la mucama no la iba a querer limpiar, por lo que decidí ya irme a la habitación que me dieron ya que mi estancia era corta y no iba a perder mi tiempo con el personal de la recepción del hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenya De los

Liked: Staff & service, amenities, property conditions & facilities
Limpio y muy seguro
Stayed 3 nights in Feb 2025

8/10 Good

Frank John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Stayed 12 nights in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025