Ratings based on 968 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Staff was very attentive to all our needs.
by A verified traveler
Posted 28 Nov 2024
Great service, great staff and appreciated the transportation from the airport!
Comment from Hotel Management
28 Nov 2024 by Ejecutiva de Reservaciones., Hotel Management
Hello!!We appreciate your rating and your comments, we will be very happy to welcome you back to our properties.Best regards!
by A verified traveler
Posted 14 Nov 2024
Nice
Comment from Hotel Management
15 Nov 2024 by Ejecutiva de Reservaciones., Hotel Management
Hi.!Thank you for your rating. We hope to see you again soon!
by A verified traveler
Posted 11 Nov 2024
This property felt tired and somewhat run-down. Hot water in the shower was sporadic and the place felt like it could do with a facelift. It is very isolated - a good 30-40 minute drive to get into Mazatlán. The beach is stunning, mostly unspoilt, and tranquil. The food was very good.
Comment from Hotel Management
11 Nov 2024 by Ejecutiva de Reservaciones., Hotel Management
Hello.!!Thank you for your feedback. We’re glad you enjoyed the beautiful beach and the food. We’ll take your comments into account for improvements
by A verified traveler
Posted 11 Nov 2024
Reasonably priced with a small gym and pickleball courts
Comment from Hotel Management
11 Nov 2024 by Ejecutiva de Reservaciones., Hotel Management
Hello!Thank you for your feedback! . We hope you had a great time, and we look forward to welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
I felt like I was in paradise. The installation was first class. The only problem was that it was a little far from the Zona Dorada in Mazatlán. Transportation to and back was very expensive.
Comment from Hotel Management
11 Nov 2024 by Ejecutiva de Reservaciones., Hotel Management
Hello!!Thank you for sharing your experience! We're so glad to hear that you felt like you were in paradise. We appreciate your feedback regarding the distance from Zona Dorada. We hope to welcome you back soon!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Ejecutiva de Reservaciones., Hotel Management
Buen dia.Gracias por hospedarse con nosotros.!!
by A verified traveler
Posted 1 Nov 2024
Very clean and quiet . Right on the beach
Comment from Hotel Management
1 Nov 2024 by Ejecutiva de Reservaciones., Hotel Management
We appreciate your rating and your comments, we will be very happy to welcome you back to our properties.Best regards
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Ejecutiva de Reservaciones., Hotel Management
Buen dia.Gracias por su calificación, esperamos tenerlos pronto de regreso!!
by A verified traveler
Posted 26 Oct 2024
Very nice rooms with friendly service
Comment from Hotel Management
27 Oct 2024 by Ejecutivo de Reservaciones, Hotel Management
Thank you very much for your kind words! We are pleased to know that you enjoyed our rooms and found our service friendly. Your satisfaction is our top priority and we hope to welcome you again soon for another occasion.
