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Hotel Boutique Casa Lulu

3.5 star property
Adults-only beach hotel with outdoor pool

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Photo gallery for Hotel Boutique Casa Lulu

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Terrace/patio
Interior
Front of property - evening/night
View from room
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Signature Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Jose Maria Ibarren 2, Balcones de Loma Linda, Mazatlán, SIN, 82000

What's nearby

  • The Mazatlan Malecón - 1 min walk - 0.0 km
  • Olas Altas Beach - 9 min walk - 0.8 km
  • Plaza Machado - 10 min walk - 0.9 km
  • El Mirador - 5 min drive - 3.1 km
  • Mazatlán Aquarium - 6 min drive - 4.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 26 min drive

Restaurants

  • ‪El Sinaloense - ‬8 min walk
  • ‪Tacos Raymundo - ‬5 min walk
  • ‪Totem, Cafeteria de Barrio - ‬13 min walk
  • ‪El Fish Market - ‬10 min walk
  • ‪El Palomar - ‬9 min walk

About this property

Hotel Boutique Casa Lulu

Boutique hotel near Olas Altas Beach
Located close to Immaculate Conception Cathedral and Plaza Machado, Hotel Boutique Casa Lulu provides a terrace and a library. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Boutique Casa Lulu feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and minibars.
Extra amenities include:
  • Showers and free toiletries
  • 50-inch Smart TVs with Netflix

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV
  • Netflix

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Casa Lulu Mazatlan
Boutique Casa Lulu Mazatlan
Hotel Boutique Casa Lulu Hotel
Hotel Boutique Casa Lulu Mazatlán
Hotel Boutique Casa Lulu Hotel Mazatlán

Frequently asked questions

Does Hotel Boutique Casa Lulu have a pool?

Yes, this property has an outdoor pool.

Is Hotel Boutique Casa Lulu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Boutique Casa Lulu?

Self parking is free at this property.

What time is check-in at Hotel Boutique Casa Lulu?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Boutique Casa Lulu?

Check-out is at noon.

Where is Hotel Boutique Casa Lulu located?

Located in Downtown Mazatlan, this beach hotel is within a 15-minute walk of Olas Altas Beach, Immaculate Conception Cathedral, and Plaza Machado. Angela Peralta Theater and Mazatlán Aquarium are also within 3 mi (5 km).

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Hotel Boutique Casa Lulu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 106 reviews
Rating 8 - Good. 14 out of 106 reviews
Rating 6 - Okay. 6 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

So peace & quiet. We very much enjoyed our stay. The staff was very helpful and attentive. We I’ll definitely be visiting again!
Stayed 2 nights in Jun 2025

10/10

exelente servicio!!
Stayed 2 nights in May 2025

10/10

It was a bit tricky to find but once inside the staff couldn't do enough for us. Great location, breakfast, amenities, and ocean view.
Stayed 2 nights in Mar 2025

10/10

Very nice place , relax and the design i love it. I'll come back for sure
Stayed 4 nights in Dec 2024

10/10

Peaceful stay and friendly staff.
Stayed 1 night in Jul 2024

10/10

Excelent property with easy access to great dining and entertainment
Stayed 1 night in Apr 2024

8/10

The staff were great, especially Mariana and Flo; always helpful and made it easy; very accomodating.
Stayed 3 nights in Aug 2024

10/10

Great staff, view, and location.
Stayed 3 nights in Jan 2023

4/10

Not as good
Stayed 2 nights in Nov 2024

6/10

Very loud outside
Stayed 2 nights in Oct 2024

10/10

Second time we stay at Casa Lulu and always a great experience. Staff is friendly, rooms are clean, and very attentive. If you want to enjoy Mazatlan and be in the quiet side of it. Casa Lulu is definitely the place to stay for your trip.
Stayed 2 nights in Sep 2023

10/10

Excelent home. Great customer service.
Stayed 3 nights in Feb 2024

10/10

Very nice property 😍 will be returninf
Stayed 4 nights in Jul 2023

10/10

I stay at casa lulu everytime I come to Mazatlan. The hotel has an amazing design, people are very nice and friendly, the pool and views are great! There aren’t really any other places in Mazatlan that have this vibe. It’s become one of my favorite hidden gems in Mazatlan. 10/10

10/10

My wife and I stayed at Casa Lulu in the Sunset suite. The whole property was very clean, well maintained, the pool sparkling, the common areas welcoming and comfortable. The staff were very attentive whenever asked. Our knowing only English was not difficult for them at all. The served breakfasts were a nice start to our day. Thank you so much for making our first Mazatlán visit special. We will not hesitate to rebook into Casa Lulu when we next visit.
Stayed 3 nights in Apr 2024

10/10

Great hotel on a perfect location to have easy access to the malecón for a good morning walking workout. Unobtrusive service , cool vibe , well appointed dwellings with a realxing whitewash design. It just works. I did not have the time to try the pool but it looked just fine , a great place to watch the sunset which is never the same. I would definitely go back to this quaint establishment on my next trip down to Mazatlán.
Stayed 2 nights in Jan 2024

2/10

Customer service is horrible, the towels were all spots and old . Been inside it was worse than been outside in the heat . They check your room in case you still 😂😂. Overall I will not recommend this hotel .
Stayed 1 night in Sep 2023

4/10

0
Stayed 2 nights in Jun 2022

4/10

This little hotel has a long way to go before anybody should consider it as an good option. First morning, we woke up without running water, I had to carry some from the pool for the bathroom. The service is lacking, it takes a long time to get drinks, and the same happened for breakfast, which was forgettable. The room was nice and comfortable and it is located near downtown and Plaza Machado. For me, a boutique hotel means that the whole experience will be memorable, the installations, the food & drinks and, specially, the service. And my issues are also on other reviews, so I hope the hotel's people read them and do something about them.
Stayed 2 nights in Sep 2022

8/10

This location lives up to the photos. It is beautiful and the aesthetics were what I had hoped it would be. The staff was kind and eager to help. We communicated with the hotel before, during & after our stay via WhatsApp, where they were quick to reply. We felt safe and well taken care of. However, our stay had some minor issues, perhaps because it was off-season. The breakfast or coffee wasn't quite ready. The staff offered to prepare it, but we declined. Paying was not an easy process, though we finally figured it out. The street at night was very loud, but the ocean in the morning was lovely. We felt safe in the location, though getting into town was a little bit of a trek. When we didn't feel like walking/sweating, we'd call a very inexpensive Uber. All said, we enjoyed our time at Casa Lulu. It felt nearly luxurious, though there are still some kinks to work out. I'm not sure we would stay there again unless there were some improvements or the price decreased. I would recommend it to the right audience. Many thanks to the staff who were lovely!
Stayed 2 nights in Dec 2023

4/10

CHECK-IN PROCESS: Check-in time is 3:00 p.m., and although the hotel was not busy (only one other couple arrived after me), we did not get to our room until 3:20 p.m. and then only to find the room floor had not been adequately cleaned and was sticky from something foreign on the surface. A staff member rewashed the floor while we waited outside the room for it to dry. We finally checked into our room at 4:00 p.m. COURTESY COMPENSATION: None was forthcoming, so we asked for it. The manager provided us with two courtesy margaritas while we waited for our room and late checkout the next day. PRIVACY: The layout of the hotel is “L-shaped,” with the lengthwise part of the “L” facing northward; it’s a common area with tables and chairs inside and outside on the patio area. The base of the “L” faces west to the ocean, and the rooms are on that side, with the pool area directly below. Our room was in the corner of the “L,” so we could not open our blinds. BATHROOMS: Tiny. Not a spa experience. A significant issue with the shower was water pouring out from under the shower door and onto the bathroom floor, and this required using the shower mat and towels to stop the flow. Now, where to put the wet materials? TOWELS: When we asked for clean towels in the morning, a staff member told us there were none (something about them being in the laundry). Sometime later in the morning, we did get some, though. BREAKFAST: The breakfast start time was supposed to be 8:30 a.m., and it was no
Stayed 1 night in Mar 2023

10/10

Ameno tranquilo de lujo
Stayed 2 nights in May 2025

2/10

Nos sentimos muy inseguros en esta propiedad desde el inicio. El ingreso es a través de una puerta con clave, pero cualquiera puede tener acceso a ella, lo cual nos pareció extremadamente riesgoso considerando que está en una ciudad con altos niveles de inseguridad. A nuestra llegada, quien nos recibió parecía personal de limpieza sin ningún protocolo claro de recepción ni medidas básicas de seguridad. Además, la limpieza dejaba mucho que desear: las colchas tenían un olor desagradable y evidente falta de mantenimiento. La propiedad, aunque bonita en apariencia, está sumamente descuidada. Para empeorar la experiencia, no hubo agua caliente la primera noche. Pedimos que nos sugirieran un taxi seguro y no pudieron hacerlo. Solicitamos salirnos y pedir el reembolso de la segunda noche, pero se negaron a autorizarlo. Por si fuera poco, nos contactaron por WhatsApp sin haber otorgado nuestro consentimiento previo, lo cual consideramos una grave invasión a nuestra privacidad. En general, no recomendaríamos esta propiedad por seguridad, limpieza, falta de mantenimiento y deficiencia en el servicio.
Stayed 2 nights in May 2025

10/10

Muy buen lugar
Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025